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Gunn Acura - Service Center

San Antonio, TX

4.8
628 Reviews

628 Reviews of Gunn Acura - Service Center

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August 21, 2019

Great Took care of us like family and had the vehicle ready in a good timing. Definitely would recommend Acura to my family and friends. Great Job! More

by Dannyg24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez, John Ahlstrom, Decature Tounsel Jr, Michael Juarez
Aug 22, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 16, 2019

Great Service Time! Service is great with car washes. Customer friendly, great on time and excellent in providing information for car update maintenance. Timing is of imp More

by Twin Acuras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cotton
Aug 19, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 16, 2019

Excellent service The team members were courteous and listened to my concerns. Service on my vehicle was completed in a timely manner. My service rep. was also good a More

by Asam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Aug 19, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 16, 2019

Awesome Carla was very nice and helpful. I would come here anytime. She inform me of anything that needed to be done to my vehicle I really appreciated that More

by Hopeaguilar18$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
,carla
Aug 19, 2019 -

Gunn Acura responded

Thank you! We’re glad Carla could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 14, 2019

Oil change The website said that oil change is $39.99 while the dealership charged me $45. I dont know which one of them is not telling the truth. The oil change More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett guttierrez
August 13, 2019

Amazing service I always get my service done from Javier Lozano really nice guy very thorough this time when I came they even washed my car from me Very professional More

by Willfrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano, Will Chaudhry
Aug 14, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 12, 2019

Great service Service for my vehicle was great. Thanks Brandon. The waiting area was great and the wait time for service was quicker than stated. I will return. More

by JohnP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 14, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 10, 2019

Excellent Pricing was what I expected. Employees were friendly and knowledgeable. Location is out of my way be it that it’s the only Acura location in town. I’d More

by at1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 14, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 08, 2019

Service Received great service from Giancarlo Fernandez .. he was very professional and courteous and kept me updated on the status of my vehicle .. Thanks!!! More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernández
Aug 14, 2019 -

Gunn Acura responded

Thank you! We’re glad Giancarlo could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 06, 2019

Speedy and responsive service My light went on while I was driving to work and I turned around and drove to the dealership service department, calling in the phone to let them know More

by Sommer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 14, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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