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Gunn Acura - Service Center

San Antonio, TX

4.8
627 Reviews

627 Reviews of Gunn Acura - Service Center

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November 20, 2019

Service was terrific. My car is clean and in very good shape. Carla was awesome. The car no longer has red lights flashing for service. Smooth ride. More

by Great Service all the time.
Recommend Dealer
Yes
Employees Worked With
Carla. Aguinaga
Nov 21, 2019 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

November 19, 2019

I always enjoy the experience at Gunn Acura - professional employees and a great atmosphere. Everyone is friendly and helpful - donuts and coffee are a nice touch! Blake Middleton More

by blakehmiddleton
Recommend Dealer
Yes
Employees Worked With
Dale in Service - very helpful!, Javier Lozano
Nov 21, 2019 -

Gunn Acura responded

Thanks for letting us know, Blake. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 17, 2019

Excellent service! Thorough review and answered all questions while making suggestions. Will definitely return to Gunn Acura for service needs and will consider this dealership when it is time to repl More

by Neeciestark
Recommend Dealer
Yes
Employees Worked With
Chris, Javier Lozano
Nov 18, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

November 17, 2019

Setting up the appointment only took minutes and was easy and convenient to do. The service provided was accomplished with professionalism and the service person (cannot remember his name) was sincere and ve More

by DebMDX
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Nov 18, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 14, 2019

Preparing for a long trip and didn’t want to have to stop for service en route. Express Service representative Carla was excellent. Got exactly the help we needed, quickly and economically. Ten out of ten More

by amatpease
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Nov 15, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

November 01, 2019

Never seems to amaze me just how AMAZING the customer service is at Gunn Acura. Carla Aguinaga and Javier Lozano always treat with the utmost respect and always explain the results with clarity. More

by MarcoM
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga, Javier Lozano
Nov 04, 2019 -

Gunn Acura responded

Thanks, Marco! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 31, 2019

I took my Acura MDX in for a tailgate recall. The Gunn representative was professional and thorough from start to finish. The waiting area was inviting and clean. More

by Momo
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Oct 31, 2019 -

Gunn Acura responded

Thanks for letting us know, Momo. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 31, 2019

Excellent service, kept informed of each stage. My service rep Garret was very personable and most attentive. Very pleased to have worked with him. A true asset to your organization. More

by Saramisha2000@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Garret Gutierrez
Nov 01, 2019 -

Gunn Acura responded

Thank you, Sara! We’re glad Garret could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 30, 2019

My first visit to Gunn Acura was a good ezperience. I was shown around the comfortable waiting area and my car was ready earlier than expected. Gianncarlo was great. More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Gianncarlo, Javier Lozano
Oct 30, 2019 -

Gunn Acura responded

Thanks for letting us know, Debbie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 26, 2019

Best service ever and I will always recommend Acura I have always had the best service from Acura the salesman of service people and everyone is so friendly and I also enjoyed the massage thank you More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale, Javier Lozano
Oct 30, 2019 -

Gunn Acura responded

Thanks, Marie! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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