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Gunn Acura - Service Center

San Antonio, TX

4.8
627 Reviews

627 Reviews of Gunn Acura - Service Center

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January 17, 2020

Great service very informative and friendly. Always kept me informed on the status of my car. Quick service as well and follow up email the next day. More

by mbustos4
Recommend Dealer
Yes
Employees Worked With
Christopher cotton
Jan 21, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 13, 2020

Obtained service. Carla was great - friendly and car was completed early. Shuttle service was very convenient - delivered right to work door. Car wash nice perk More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Carla actually assisted me , Javier Lozano
Jan 14, 2020 -

Gunn Acura responded

Thanks for letting us know, Sandra. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 10, 2020

Great Service Garrett is always friendly and prompt. I feel is is being honest and understands what I need without me having to ask. Was prompt with getting me tran More

by danas1234
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett
Jan 13, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 10, 2020

Dale is the best I’ve had at Acura in the 20 years I’ve been buying Acura’s. Even through y’all of Gunn. I’ve bought over 10 cars through Gunn over the years and Dale has always gone above and beyond More

by scottsinger34
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ahlstrom, Brady Hester, Erik Schwartz
Jan 13, 2020 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 05, 2020

Fast, friendly service. I was well informed as to the services required and recommended. No pressure by service department. Would definitely recommend. Dale went above and beyond. More

by DGK
Recommend Dealer
Yes
Employees Worked With
Dale (in service dept)
Jan 06, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 04, 2020

I got taken care of with great service fast an dependable Javier was very helpful and let me know what was happening an when Thank you for your service More

by Marilyn Davis
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 06, 2020 -

Gunn Acura responded

Thank you, Marilyn! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 04, 2020

I was immediately greeted as I drove in and quickly referred to a service manager who took my information. I received updates and given the opportunity to add recommended services. All services complet More

by Luiz Rey
Recommend Dealer
Yes
Employees Worked With
Chris Cotton
Jan 06, 2020 -

Gunn Acura responded

Thanks, Luiz! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 29, 2019

In all the years we've been a Gunn Acura customer, the level of service and customer care has never been less than fantastic and fairly priced! More

by steveb78249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service department
Jan 02, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 27, 2019

We received excellent customer service upon arrival by Mr. Javier Lozano. His professionalism and attention to our needs was greatly appreciated. Thank you, Acura for the service and the commitment by the More

by crobles836
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 02, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

December 26, 2019

Superb sales and service. Vehicle was towed to dealership after stalling on the freeway. Brandon and the service department did an excellent job of troubleshooting the situation and resolving the problem. More

by pl
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 02, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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