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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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February 04, 2020

Great dealership and employees. I am consistently treated with courtesy and professionalism at Gunn Acura and Carla's service was excellent. My car came out earlier than promised and it was spotless after th More

by 65joeharrell
Recommend Dealer
Yes
Employees Worked With
Carla
Feb 06, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 03, 2020

The Service Department at Gunn Acura is excellent. They are efficient, honest, and friendly. Using Acura Link makes scheduling service routines very easy as well. More

by Max850
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Feb 03, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

January 24, 2020

Awesome service. Chris Cotton is great and went out of his way to help me out. Would definitely recommend this dealership to anyone needing service More

by Pamela
Recommend Dealer
Yes
Employees Worked With
Chris Cotton, Javier Lozano
Jan 24, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 24, 2020

Kyle was very courteous and professional. He explained all the service required and reviewed all other services for future visits. The waiting area was very comfortable. More

by elgalindo11@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Kyle, Javier Lozano
Jan 24, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

January 24, 2020

Fantastic and very quick service! Javier made my appointment, and Garrett helped the next day! Both were friendly and helpful! Very pleased with Acura service department! More

by Jrwmom
Recommend Dealer
Yes
Employees Worked With
Garrett, Javier Lozano
Jan 24, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 22, 2020

TLC @ Gunn Acura What a great place to get some TLC for your Acura. Awesome staff and attention as soon as you drive up. Carla Aguinaga made sure all items were addr More

by ILX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga made sure everything was addresses, Javier Lozano
Jan 22, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 22, 2020

Chris Cotton is an excellent service advisor. He got me in and out In less time than expected and I appreciate someone who saves me time. More

by bcar
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 23, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 21, 2020

I was greeted when I pulled up to the service department with a good morning and a smile for my routine oil change & tire rotation. Garret Gutierrez made sure I was well taken care of during my routine ser More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Garret Gutierrez
Jan 22, 2020 -

Gunn Acura responded

Thank you, Tracy! We’re glad Garret could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 19, 2020

Garrett is always professional. I have very high Customer Service expectations and Garrett never disappoint. I enjoy his eagerness to please his Customers. Thank you Garrett More

by gbraan
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Jan 21, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 17, 2020

Great service very informative and friendly. Always kept me informed on the status of my car. Quick service as well and follow up email the next day. More

by mbustos4
Recommend Dealer
Yes
Employees Worked With
Christopher cotton
Jan 21, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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