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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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February 15, 2020

Great customer service from Javier. Always kept me informed of my vehicle via phone calls and voicemails while in service. Great job Gunn Acura! Excellent service staff always. More

by mgamez
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Feb 18, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 14, 2020

Great service and staff Garret was great. Kept me Great service and staff Garret was great. Kept me informed during the process. I love GUNN. I always go backs and refer folks to them More

by Roberth210
Recommend Dealer
Yes
Employees Worked With
Garret Gutierrez
Feb 18, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

February 12, 2020

Received great service from Giancarlo Ferna. Serviced our RDX and arranged-coordinated to have service completed in approximately 1-hour. Five Stars for Great Service. More

by tonyc56
Recommend Dealer
Yes
Employees Worked With
Giancarlo Ferna
Feb 13, 2020 -

Gunn Acura responded

Thank you so much, Tony! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 12, 2020

Giancarlo was very polite and professional. He provided my repairs that are recommended without any pressure and I really respect that. My car was ready within the time they said. Thank you! More

by shernandezrn70
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Feb 13, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

February 11, 2020

Jack scheduled my service on the date and time that I requested on short notice. Brandon was my service manager who coordinated the service and arranged for pickup at my home the following day. This was More

by Yoda25med
Recommend Dealer
Yes
Employees Worked With
Jack and Brandon Saenz
Feb 13, 2020 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 09, 2020

Great service from Carla at Gunn Acura in San Antonio. Offered options on service items and the service was completed on time. We had a small oil leak and it was attributed to a loose oil pan plug. More

by Jcrisler
Recommend Dealer
Yes
Employees Worked With
Carla
Feb 13, 2020 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 07, 2020

Gunn Acura Service department has always taken good quality care of me and my vehicle in a prompt and professional manner. They get the job done right! More

by arlopez13
Recommend Dealer
Yes
Employees Worked With
Chris Cotton
Feb 07, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 07, 2020

The gentleman that assisted me with my vehicle's service was extremely courteous and attentive. He explained the service my car needed and checked on me during my wait. He also listened to my questions and More

by gearmaria
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Feb 13, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 07, 2020

Very impressed by their professionalism and friendliness. Brandon made me feel welcomed and was very attentive. Service was quick and efficient. The waiting area was great. Highly recommend Gunn Acura to any More

by Javier.morales0109
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 13, 2020 -

Gunn Acura responded

Thank you, Javier! We’re glad Brandon could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 05, 2020

Regular service for my Acura Gunn has done all the service on my Acura and usually does a good job. They typically want to up sell you a part or service but it’s always my choice. More

by gjgraeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 06, 2020 -

Gunn Acura responded

Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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