626 Reviews of Gunn Acura - Service Center
As always, Brandon helped me at Gunn Acura with the best customer service. The estimate, and timeline was accurate. The professionalism was on point! Thanks Brandon! customer service. The estimate, and timeline was accurate. The professionalism was on point! Thanks Brandon! More
Javier Lozano is amazing. He goes above and beyond to make sure I got taken care off. Everyone at the service department is very friendly. Service directive came out to greet me and my wife that really make sure I got taken care off. Everyone at the service department is very friendly. Service directive came out to greet me and my wife that really says something about the department. I will definitely will be going back More
The service department is doing a great job and I am a regular to Gunn Acura for the last few years. Very informative and present all the options clearly. regular to Gunn Acura for the last few years. Very informative and present all the options clearly. More
Although my issue was not resolved, Dale went above and beyond to try to get it resolved! During test drive, we weren’t able to replicate the problem, so he did all he could do with the info I gave him! beyond to try to get it resolved! During test drive, we weren’t able to replicate the problem, so he did all he could do with the info I gave him! Of course, after we left the dealership, the problem continued and we had to deal with the issue for 2.5 days while on our way to visit family in MN and will have to deal with it all the way back to South Texas on the way home! More
The work that Gunn Acura dealership does is excellent. Not overly cheap like most dealerships. But they are prompt, courteous, and were very nice about providing shuttle service for me back-and-forth. Not overly cheap like most dealerships. But they are prompt, courteous, and were very nice about providing shuttle service for me back-and-forth. More
First time at Gunn & they were great. Customer service was outstanding. A loaner car was given to me for the day as well. Will definitely be back. was outstanding. A loaner car was given to me for the day as well. Will definitely be back. More
Thanks for your help today. Good job today with all my service needs . Garrett did an excellent job and should be commended for his attention to detail and for getting ,e in and Good job today with all my service needs . Garrett did an excellent job and should be commended for his attention to detail and for getting ,e in and out so fast. Much appreciated. More
Great service and the staff really show that they care about you and your vehicle. Giancarlo did great going over the work I had scheduled the appointment for and Javier did an excellent job explaining th about you and your vehicle. Giancarlo did great going over the work I had scheduled the appointment for and Javier did an excellent job explaining the items they'd found during the inspection that needed to be addressed. Wonderful experience all around! This is why I always bring my 2002, long-out-of-warranty MDX back to Gunn for service and will continue do do so. More
Appreciate not receiving a hard sell on deferred maintenance. Accurate estimate. Great communication during the day to keep me informed. Quick and easy check in and check out. maintenance. Accurate estimate. Great communication during the day to keep me informed. Quick and easy check in and check out. More