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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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May 21, 2020

I have been coming to Gunn Acura since I purchased my TL 8 years ago and Brandon and his team in the service department are always very informative and honest with any questions or issues I might have about More

by JQ210
Recommend Dealer
Yes
Employees Worked With
Brandon
May 22, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

May 19, 2020

I’ve been a customer of Gunn Acura for 15+ years had both good and bad experiences on my 3 cars this time was oil change and factory warranty find their prices for repairs extremely high Carla was my servi More

by latx1houston
Recommend Dealer
Yes
Employees Worked With
Carla
May 14, 2020

Prompt service clean loaner car and my car was returned clean I hate these word reviews . I’d rather have the option to not leave a message unless I elect to More

by Mkarr30115
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 18, 2020 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

May 14, 2020

Carla did a nice job of checking me in and keeping me informed of any changes or findings after they got my car into the shop. A loaner was provided because my car was a longer maintenance schedule than More

by chrisv2412
Recommend Dealer
Yes
Employees Worked With
Carla - a five star
May 18, 2020 -

Gunn Acura responded

Thanks for the great review! We’re glad we were able to provide you with a great customer service experience.

May 02, 2020

Dale was a pleasure to work with. He addressed my issues and did so in a timely manner. He even went above and beyond and had my car picked up from my house. Thank you for your help with our vehicle. More

by Ava
Recommend Dealer
Yes
Employees Worked With
Dale
May 04, 2020 -

Gunn Acura responded

Thank you so much, Ava! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

May 01, 2020

Great service during Coronavirus Pandemic Called service for an appointment to troubleshoot some complicated electronic issues as well as complete some routine maintenance tasks. Provided det More

by amatpease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
May 04, 2020 -

Gunn Acura responded

Thanks for great feedback! We’re glad we could provide you with a great, stress-free experience. Thank you for choosing Gunn!

April 25, 2020

Great company to deal with. Very accommodating for me since I have an alternate type schedule. Giancarlo is a great guy to work with. H More

by LG
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Apr 27, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

April 16, 2020

Recommended service Carla Rea listened to my Concerns of my last recommended maintenance service for my 2001 Acura TL. I am Very pleased with the timely professional ser More

by Popo.ortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Rea
Apr 17, 2020 -

Gunn Acura responded

Thanks for the review! We’re glad we were able to provide you with a great customer service experience.

April 12, 2020

Very good service Carla and staff very professional on time caring and organized would recommend to others good service vehicle clean and hygienic upon return More

by Mary
Recommend Dealer
Yes
Employees Worked With
Carla? Service rep
Apr 13, 2020 -

Gunn Acura responded

Thanks for letting us know, Mary! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

April 02, 2020

Great service as always! Took my car in for an oil change and service inspection and was out in an hour! Very fast! Carla is awesome! More

by Miekolj
Recommend Dealer
Yes
Employees Worked With
Carla
Apr 06, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

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