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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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July 16, 2020

Quick, efficient, professional and courteous service! i’d specifically like to call out Jack, who went out of his way to ensure I was kept informed. More

by RA from SATX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, giancarlos, and carla
Jul 16, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

July 14, 2020

I brought my Acura RDX in for an oil change and regular maintenance. Due to COVID-19, I was a bit nervous about this. But once I pulled in I could see that everyone was wearing a mask and could see the dis More

by Diana
Recommend Dealer
Yes
Employees Worked With
Carla, Javier Lozano
Jul 16, 2020 -

Gunn Acura responded

Hi Diana, thanks for letting us know. Glad to have you as a part of the Gunn family!

July 09, 2020

Great quick service. Brandon met me at my car right away. I went for an oil change and while that service was being done I was a advised my transmission fluid needed to be changed , at the great price I wen More

by Gilbert1771
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
Jul 16, 2020 -

Gunn Acura responded

Thanks so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Thank you for choosing Gunn!

July 02, 2020

Only my second visit with Gunn Acura in San Antonio . Dale Thames was the associate I worked with . Was very impressed with the job he did to get my car worked on in a timely manner. I will definitely More

by R.m.bustos
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Jul 07, 2020 -

Gunn Acura responded

Thanks for great feedback! We’re glad we were able to provide you with a great customer service experience. Thank you for choosing Gunn!

June 24, 2020

Javier was very professional and he took care of an recurring issue i was having in minimal time. Great job and great service. Thanks Javier More

by Rjmurdockjr
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jun 30, 2020 -

Gunn Acura responded

Thanks for the great feedback! Glad to have you as a part of the Gunn family!

June 19, 2020

Great service greeted in a timely manner all service was explained and work was completed on time car cleaned. All personnel were friendly and accommodating More

by Alhchh
Recommend Dealer
Yes
Employees Worked With
Carla Rae, Javier Lozano
Jun 23, 2020 -

Gunn Acura responded

Thank you for your feedback! We’re glad we were able to provide you with a great customer service experience.

June 19, 2020

I took my car for regular 40,000 mile maintenance, the services I received were pretty Good service as always. The loaner car was ready as needed Thanks More

by Alicia D
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jun 23, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience.

June 18, 2020

Great service! Only recommendation is to verify phone number before customer leaves. We had a loaner longer than needed because the contact info they had was outdated. Javier nonetheless, was professiona More

by vsev
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jun 23, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 16, 2020

Good job ! They work very quickly and overall everything is fine so far. Karla my contact officer work with really hospitality, good attitude and attention. Thanks Karla More

by Jimmy26
Recommend Dealer
Yes
Employees Worked With
Karla, 5*
Jun 23, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

June 11, 2020

Great service!!JonMicheal has excellent customer skills, Great service!! JonMicheal has excellent customer skills, he was the one who went out of his way, to let us know our left tire in the front was low. More

by rachelsalz07
Recommend Dealer
Yes
Employees Worked With
Garret has excellent customer service skills, Javier Lozano
Jun 16, 2020 -

Gunn Acura responded

Hi Rachel, thank you so much for the review! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

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