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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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September 07, 2020

Gunn Acura did an excellent job on servicing my vehicle on Sep 4th 20. Also kudos to Garrett Gutierrez, he provided exceptional customer service. Tracy Palmer More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez , Javier Lozano
Sep 09, 2020 -

Gunn Acura responded

Tracy, thanks for the great review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

September 02, 2020

Great service, Dale was great too made everything very easy and accommodated me very well. Also go back because of the fast work as well. More

by Jaycobacosta19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale from service , Javier Lozano
Sep 09, 2020 -

Gunn Acura responded

Thanks for the great review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

September 01, 2020

I wanted to evaluate my service experience on Friday. Carla was super helpful and Garrett did a good job too. The receptionist made me feel like I could get my battery problem taken care of too. I miss G More

by jacksontheresa5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla, Garrett and Justin
Sep 09, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

August 30, 2020

As always, my experience at Acura was very pleasant. Someone came out to help me right away even though I did not have an appointment. My car was serviced immediately. More

by gayle.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 01, 2020 -

Gunn Acura responded

Thank you for your review! Hope to see you again.

August 29, 2020

Garrett was very professional and honest. Just missing two tire caps I requested. I will used him again and recommend him to friends and relatives in the future. Thanks so much Garrett. More

by eubanks.rita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Sep 01, 2020 -

Gunn Acura responded

Thank you!

Sep 01, 2020 -

Gunn Acura responded

Thank you for your review!

August 21, 2020

I was very happy with Carla. She provided me a loaner car till they could the tires I needed. She was concerned about me driving on the my existing tires. Service was great! More

by 2104887332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 24, 2020 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great experience. Thank you for choosing Gunn!

August 19, 2020

Awesome service, period! Garrett greeted us in a friendly and pro manner and was accommodating as our service need was a bit last minute. He was a great representative of Gunn Acura. More

by Aultsports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
His first name was Garrett.
Aug 21, 2020 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience.

August 17, 2020

Awesome customer service. Always friendly and quick. The staff is very knowledgeable. The dealership is always very clean. Their snacks Are very yummy too lol. More

by Safire1LOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 17, 2020 -

Gunn Acura responded

Thanks for letting us know. We are glad to have you as a part of the Gunn family!

August 15, 2020

Good efficient service. Garrett was courteous and prompt and took care of additional items requested. Also quick to provide requested courtesy vehicle. All in all good experience. More

by Jcfanning
Recommend Dealer
Yes
Employees Worked With
Garrett in service.
Aug 17, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Thank you for choosing Gunn!

August 13, 2020

Each individual I deal with is extremely courteous and knowledgeable . Dale Thames , service advisor has worked with me in the past. Excellent, professional , friendly service! More

by JeanneP
Recommend Dealer
Yes
Employees Worked With
Dale Thames, service advisory
Aug 17, 2020 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

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