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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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September 26, 2020

Gunn Acura has been the best since I purchased my vehicle. Very professional and friendly. My service advisor Dale Thames is very professional and very friendly. More

by gibbyd74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
September 25, 2020

The work was completed in a professional manner. Javier was very helpful and did a great job. They even washed and vacuumed my car. It looked great! More

by sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Oct 02, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 23, 2020

I brought my car for some service work Brandon was great with getting my car in and out and keeping up to date with everything. More

by CrystalJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon at Acura
Oct 02, 2020 -

Gunn Acura responded

Crystal, thanks for letting us know! We’re glad we could provide you with a great experience.

September 19, 2020

Wonderful experience! Joshua and Javier provided wonderful service. Great job on installation of my new headlight assemblies. Enjoyable experience. Everyone was friendly and helpful. Thanks! More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Rice - excellent job too, Javier Lozano
Sep 23, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 15, 2020

Service fixed a very unusual problem with the driver seat adjustment. Had to order a part over the Labor Day Holiday weekend, but we were given an excellent, well sanitized loaner. Seat works now with no p More

by amatpease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
September 14, 2020

Very satisfied with the Service rep Carla Aguinaga. Very professional and knowledgeable. Highly recommend her for future services. Will return to this dealership for my services. More

by edwinsanchz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Sep 18, 2020 -

Gunn Acura responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you.

September 13, 2020

The maintenance service was great. The check in process was easy and fast. I am happy to bring my vehicle to this dealership for all my maintenance services. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Sep 18, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

September 10, 2020

Gunn Acura took good care of us. Dale Thames and the shop technicians were professional and knowledgeable and provided good work on our Acura RDX repair. More

by B Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Sep 17, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 10, 2020

We always have fantastic experiences with the Gunn Acura service department, especially with Javier! He ensures our vehicle is properly serviced and even has it washed and ready for us when we arrive to pic More

by Tyler Paradise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 17, 2020 -

Gunn Acura responded

Thanks for letting us know, Tyler! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 08, 2020

Super clean and welcoming dealership. The service bay is efficient and organized. Javier is a fantastic service advisor. He always makes sure everything is done properly and in a timely manner. More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 09, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

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