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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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November 22, 2020

Windshield on our 2019 RDX Advance cracked when struck by a rock on highway. Notified dealer and they ordered a replacement. Dropped car off and received a loaner. Picked up our car the next day. Install More

by amatpease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Dec 03, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

November 20, 2020

Great job and had me out of there in an hour. Oil change rotated tires and all point check. Plus did a great job washing my car. More

by randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Nov 20, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

November 14, 2020

Dale took his time to review and thoroughly go over the services that were to be performed. Also, took the time to show me where the equipment box was if I need to seal a leaking tire. More

by salvaie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames-Service Dept
November 11, 2020

Good service and communication For oil change and state Good service and communication For oil change and state inspection Good price on oil change Plus multipoint inspection was free Will always on More

by smakanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Nov 20, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience!

November 11, 2020

The service is always great at Gunn Acura however I experienced lack of communication by the department with updates on the status of my vehicle More

by Nae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph and Dale
November 10, 2020

Great Service Dept. Very helpful with shuttle service and getting work done on car. Service rep (Claire) was very nice and helpful. Thank you Gunn Acura in San Antonio. More

by Pgarciasafd578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claire
Nov 20, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

October 31, 2020

Brandon did an outstanding job. He is always easy to work with and takes great care in taking care of you and your car. Outstanding attention to detail. He's really a great Service Manager! More

by Happy customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Service Manger, Javier Lozano
Nov 18, 2020 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great experience. Thank you for choosing Gunn!

October 30, 2020

It was great, no problems explained what she did and ask if I had any questions. I appreciate the service I alwUs bring my vehicle here. More

by tobya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Nov 18, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

October 29, 2020

Excellent job. Would not take my car anywhere else. Carla Aguinaga was awesome!!! and Gunn Acura is the best Dealership in San Antonio!! Thank you Carla More

by tonysandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Nov 18, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 24, 2020

Gunn Acura provided highly professional and timely service for my 2019 RDX. The staff is knowledgeable and working with them was very enjoyable. I would recommend Gunn Acura without reservation. Bo More

by Hickers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Oct 30, 2020 -

Gunn Acura responded

Thanks for the great feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

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