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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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October 30, 2021

This place is amazing, took amazing care of my car during an oil change. Joey was super cool, highly recommend him if you bring your car to Gunn Acura! More

by Joseph P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Feb 04, 2022 -

Gunn Acura responded

Thank you for your FIVE STAR review, we appreciate your business and look forward to welcoming you back to Gunn Acura.

October 22, 2021

Everyone at Gunn Acura was polite and professional. Especially Carla. Everything was done when she said it would be done. They even found an issue that I was unaware of that was fully covered under my More

by TheLankster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Gunn Acura responded

Thank you for the fabulous FIVE STAR review, we are proud to know Carla and our team were able to keep you informed while serving your vehicle. We appreciate your business and look forward to welcoming you back to Gunn Acura.

October 22, 2021

At Acura they are always Professional, friendly, knowledgeable and timely. I would recommend this dealership to all my friends More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Mason
Oct 22, 2021 -

Rob responded

Thank you!!

October 19, 2021

Easy to schedule appointments; highly attentive staff with great patience; reasonable prices; great lounge for customers. More

by Meatball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Oct 20, 2021 -

Gunn Acura responded

Thank you for the great 5-star review, I'm proud to know our team delivered professional service to you and appreciate your comment about our waiting area and amenities. We look forward to welcoming you back to Gunn.

October 13, 2021

Jessie provided me with 5 star service in getting me in and out very quickly for my oil change! More

by Guilljeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse James
Feb 09, 2022 -

Gunn Acura responded

Guilljeg, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Jessie delivered the excellent service we strive to provide each customer and that he exceeded

October 11, 2021

Outstanding service and very efficient. The staff was very helpful and friendly. Will be the only place my car is serviced More

by cathyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
Feb 09, 2022 -

Gunn Acura responded

We are so glad to hear that! Thank you for choosing Gunn.

October 06, 2021

Wonderful service rep. He is bright, cheerful and a pleasure in satisfying the needs of customer More

by wamiller34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Oct 07, 2021 -

wamiller34 responded

Jessie James was an excellent Service Advisor and helped me out. Very customer service oriented and a great personality. I did not have to wait too long. Thank you for being so quick and attentive.

October 05, 2021

Gunn Acura service is the best. I took my car in to be inspected and was treated no different than if I had taken it in for regular service or repair! Jessie James, my service tech, took very good care of More

by cooke2rc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Feb 09, 2022 -

Gunn Acura responded

Thank you, cooke2rc! We’re glad Jessie could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 24, 2021

Service was fast and efficient! Great Experience! I will definitely be back to service my car here again! More

by Cory0330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 09, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 24, 2021

Roland provided excellent service I will definitely bring my car back to Gunn Acura for service. More

by Carlosrosas925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service. Roland
Feb 09, 2022 -

Gunn Acura responded

Thanks for letting us know, Carlos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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