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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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February 26, 2022

Fantastic service department every visit from an unscheduled appointment to a regular maintenance visit. Each person has been courteous , efficient, and knowledgeable. Morale and work ethic is outs More

by JeanneP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Pace, Juan, Gus, and Josh Rodriguez.
Feb 28, 2022 -

Gunn Acura responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs, we can assist you with, please don't hesitate to call us or stop by. Thank you!

February 20, 2022

Great job servicing our MDX. Even though they were busy, they turned my car around fax. Love the car wash too. More

by jwrsatex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT
Feb 22, 2022 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

February 16, 2022

All of my car needs were completely handled and my questions answered to my satisfaction More

by martink402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
Feb 17, 2022 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 14, 2022

Helpful, friendly, efficient service advisors and technicians snd they take great care of my car. They do a great job of letting me know what my car needs and helping me to prioritize maintenance. More

by MKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Feb 15, 2022 -

Gunn Acura responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs, we can assist you with, please don't hesitate to call us or stop by. Thank you!

February 09, 2022

Outstanding customer service support that’s right on point for repairing customers car with confidence and professionalism. More

by oscar_lsalinas@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John P. Thomas
Feb 10, 2022 -

Gunn Acura responded

Oscar, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

February 03, 2022

J T and Joshua always give me excellent service! Returned my car in a timely manner. I was very pleased with my experience at Gunn Acura! More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J T & Joshua
Feb 03, 2022 -

Gunn Acura responded

Thanks for letting us know, Mark. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 11, 2022

Device was excellent. Car repairs were completed and Device was excellent. Car repairs were completed and vehicle was ready when promised. Service rep Mason was friendly and knowledgeable. More

by 21tj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Pace in service
Feb 03, 2022 -

Gunn Acura responded

Thank you! We’re glad Mason could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon

December 20, 2021

They were really quick and courteous. Took care of my car in a timely and professional manner. I will continue seeing them for a long time. More

by SaintSpenstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT
Feb 03, 2022 -

Gunn Acura responded

Thank you so very much for taking the time to leave a review and a FIVE STAR rating! We are proud to know that our team delivered professional and friendly service to you during your recent visit and that we were able to service your vehicle so quickly. We look forward to seeing you again at Gunn Acura.

December 05, 2021

Gunn Acura is a client centered dealership. I purchased my Acura TL from this dealership in 2015, since this time I have had my vehicle serviced here for all maintenance and repairs and have been catered t More

by JazzyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse in service department (don’t know last name)
Feb 03, 2022 -

Gunn Acura responded

Jazzy, thank you for your continued loyalty to Gunn Acura. We are proud of the fact that Dale has been taking such good care of you for many years. We appreciate your business and look forward to seeing you again soon!

November 26, 2021

People are great! Service work is always done correctly. Always feel confident about taking my car to Gunn Acura for repairs. More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Feb 04, 2022 -

Gunn Acura responded

We are so glad to hear that! Thank you for choosing Gunn.

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