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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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May 12, 2022

Called the day before my service and spoke to JT. He was his usual friendly self and quickly arranged an appointment for me the following day. JT was off work when I arrived the next day but Jose was More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT & Jose
May 13, 2022 -

Gunn Acura responded

Mark, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

May 11, 2022

Jesse took amazing care of me while I visited for my 90,000 mile tune up. Always a great experience. More

by Bowldsshaney94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
May 12, 2022 -

Gunn Acura responded

Thank you! We’re glad Jesse could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 05, 2022

Service department is excellent. I highly recommend John Thomas as your service advisor. He follows up on every item. More

by Jhpenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, John
May 05, 2022 -

Gunn Acura responded

Thank you, Jhpenn! We’re glad John could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 26, 2022

Efficient, complete, timely, friendly and superior quality all represent my service experience at Gunn Acura. I appreciate my service advisor, Jose Sosa, the technicians, the friendly greeters and th More

by MKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sosa
Apr 26, 2022 -

Gunn Acura responded

MKC, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Mr. Sosa and our team delivered the excellent service we strive to provide each customer and that we exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Acura. Drive safe!

April 09, 2022

Have always received excellent service here. They are very thorough in covering all that needs to be done. Also pretty accurate in estimating how long the work will take so that I can plan accor More

by Sanditrim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Apr 11, 2022 -

Gunn Acura responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

March 22, 2022

The service I received was timely and professional; I had an oil change & 30K service, they also washed my car More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT was my service contact person
Mar 22, 2022 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

March 12, 2022

Excellent, prompt and communicative service from Jesse. Thank you Jesse. I'll be back. Gracias. 👍👏 More

by rflores120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 14, 2022 -

Gunn Acura responded

Thank you! We’re glad Jesse could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 02, 2022

Service was great and thank you to Jose for helping us out and taking care of us Thank you More

by Maria Elena Fernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 02, 2022 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 01, 2022

I'm beyond satisfied! My Acura MDX SUV is breaking so quietly and on point. Thank you again Mason for your patience, knowledge, taking the time to listen, keeping me in More

by Cel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Pace Service Manager
Mar 02, 2022 -

Gunn Acura responded

Thanks for letting us know, Celia. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 27, 2022

Very responsive to customer concerns & questions; Service personnel guide you & are transparent about service; advisors are easily accessed & make themselves available throughout service being performed, to More

by cgonzalez39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 28, 2022 -

Gunn Acura responded

Thank you for coming to see us! Let us know if there is ever anything we can do for you.

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