Gunn Acura - Service Center

Courteous staff and relatively quick service if you go early enough in the morning, gets quite busy after 10am early enough in the morning, gets quite busy after 10am More

Had another excellent customer experience with my Service Manager, JT. He’s the best! Friendly, knowledgeable, professional, helpful guy. I truly appreciate all his hard work! Manager, JT. He’s the best! Friendly, knowledgeable, professional, helpful guy. I truly appreciate all his hard work! More

They do good work on the car, and communication is excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I f excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I feel is unbecoming of a high end car dealer. More

Gabriel did a great job communicating with me on progress and recommendations for my car. and recommendations for my car. More

I really struggled with working in my recalls due to scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service department personnel that a loaner was available and detailing what I needed, I responded right away and was contacted immediately for an appointment within the week! My advisor, JT, communicated thoroughly & efficiently, answered all my questions, and performed and delivered my vehicle as promised. I am so grateful that something that caused me great stress was handled so well by Gunn. Thank you, Gunn Acura, for making my recall service as simple & painless as possible. And I sure am looking at that 2025 MDX loaner I enjoyed for a few days !! More

My service advisor, Decklin (sp? ), was very attentive and knowledgeable. He kept me informed and educated throughout the whole process. ), was very attentive and knowledgeable. He kept me informed and educated throughout the whole process. More

Roland did an amazing job with keeping me updated with my car. He went above & beyond to ensure I was happy with the outcome. Thank you Roland! car. He went above & beyond to ensure I was happy with the outcome. Thank you Roland! More

The Gunn Acura service department did another outstanding job! My RDX needed major brake and suspension work. Once again, my service advisor, John Thomas, did an excellent job! He is always friendly, profess job! My RDX needed major brake and suspension work. Once again, my service advisor, John Thomas, did an excellent job! He is always friendly, professional, knowledgeable, and responsive. Kudos to the service technician for a wonderful repair job. More

Great experience with this Acura dealership and my service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next d service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next day. He added a special discount he found available to my final invoice, saving me a lot of money. Thank you Brandon! I’ll be back again. I highly recommend this Acura dealership and their service department. More