Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Most pleasant, efficient car-buying experience ever! Sales person, Tony Alvarez, was extremely helpful and pleasant. Sales manager, Matt Bousson was so nice and he actually jumped my car twice! (Bad b Sales person, Tony Alvarez, was extremely helpful and pleasant. Sales manager, Matt Bousson was so nice and he actually jumped my car twice! (Bad battery.) Finance person, Chris Zapata made the process so easy and fast - explained everything! People were constantly coming by asking if we wanted something to drink, etc. Better service than a 5-star hotel! Thanks so much! LOVE MY NEW CAR! More
We are very greatful to Richard Wright and all other members of Gunn Acura San Antonio. It was by far the best experience we had buying a car. Everybody was friendly, knowlegeable and extremely helpful. members of Gunn Acura San Antonio. It was by far the best experience we had buying a car. Everybody was friendly, knowlegeable and extremely helpful. We hope not to have to shop for another car soon, but when we do, we will certainly come back. Irene Kazhdan, Alex Zweibach More
It was a great atmosphere and also great people to work with. There was no sales pressure. Theresa was very informative on the car we were buying. Matt was very helpful with reviewing our trade ins and with. There was no sales pressure. Theresa was very informative on the car we were buying. Matt was very helpful with reviewing our trade ins and working up pricing. Andy was very informative and helpful with our financing options. We felt like we belonged to a family. We are very happy to be associated with this dealership. More
We were in a pinch to buy a nice SUV as our daughter was being transferred immediately with her company from San Antonio to Minneapolis in the beginning of the winter 2010. She definitely could not be drivi being transferred immediately with her company from San Antonio to Minneapolis in the beginning of the winter 2010. She definitely could not be driving a VW convertible in the Minnesota winter weather. We had heard, through friends in the San Antonio area, that Gunn Acura was reputable and honest. All of the good things we had heard were absolutely true and more. Richard Wright was our sales person and he could not have been more responsive to our needs and the needs of our daughter as she explained what meant the most to her in an SUV that she assuredly was going to need in Minnesota. Richard explained in detail the special features that really made the Acura MDX SUV attractive and set the bar very high for all SUVs. Our daughter was sold!!!! In a matter of a couple of hours our daughter had purchased the car and the detailing staff were taking the car away to have minor detailing done prior to delivery. The efficiency with which Richard and the entire staff operated was just outstanding. They made a very stressful and anxious time a lot more manageable. It was a pleasure, beyond words, to work with the team at Gunn Acura. Thank you for the seamless sales process of our daughter's most important purchase for many years to come. More
My husband and I had done our homework on line and I had decided on the MDX for my vehicle. It was my Mothers Day gift. There were 2 MDX available with the options we wanted. Richard Wright was our salesp decided on the MDX for my vehicle. It was my Mothers Day gift. There were 2 MDX available with the options we wanted. Richard Wright was our salesperson. The test drive with the first vehicle was the one we decided to purchase. He answered all our questions and was very informed on the features of the MDX. We were able to go thru the paperwork process in a reasonable time. Richard went thru the navigation features before we left and offered to come out to our home to set up the garage door button if we couldn't figure it out. He set up the phone for for me so all I need to do is list the names. He told me to call him for any questions and even gave me his cell number. I am happy with my MDX, and with the experience we have had with the dealership. More
Gunn is very nice to deal with because their sales people do not work on commission, so they don't pressure you. Also, the "One Simple Price" means there is no haggling. Additionally the financing will fin do not work on commission, so they don't pressure you. Also, the "One Simple Price" means there is no haggling. Additionally the financing will find the best rates around for you. They bought my trade-in and told me exactly why they were offering me the price that they were. I felt like there were no secrets. If Gunn has what you want at a price that you are willing to pay, then they are a great dealership to work with. More
Buying a new car is always a little stressful, but Gunn Acura, specifically Adam Segner, made it as stress-free as possible. I went in not knowing exactly what I really wanted, and left happy and with a ne Acura, specifically Adam Segner, made it as stress-free as possible. I went in not knowing exactly what I really wanted, and left happy and with a new car that I love! Adam was very patient, answered all of my questions in detail, and let me test drive multiple vehicles to ensure I got the right car for me. I love the no-negotiation policy, and every team member is extremely helpful and friendly. My experience was positive, and every team member I met was top-knotch and extremely professional. More
We cannot say enough about Gunn Acura. Our buying experience was the best we have ever had. Mr. Alvarez was friendly, courteous and forthright in assisting us with our purchase. He alone rates 5 star experience was the best we have ever had. Mr. Alvarez was friendly, courteous and forthright in assisting us with our purchase. He alone rates 5 stars! After shopping multiple dealers in San Antonio, the experience we had at Gunn Acura solidified our decision to purchase the Acura TL. We looked at Volvo's, Audi's and Cadillac's...Not one of those dealers treated us with the respect and kindness that Gunn Acura did. I will and have already, recommended Gunn Acura to my friends. We will definitely be "repeat" buyers with Gunn Automotive. Kudo's to Mr. Alvarez and the entire staff at Gunn Acura, San Antonio. More
This is one of the most professional dealerships and sales team I have ever worked with. Tony walked us through the entire process and it was simple. His customer service skills are excellent. He truely sales team I have ever worked with. Tony walked us through the entire process and it was simple. His customer service skills are excellent. He truely takes care of his customers and not just until you sign the papers. He is still active in making sure we are happy and taken care of. Greatly exceeded my expectations for taking the time to make things right. I would absolutely recommend Gunn Acura and specifically Tony Alvarez to anyone that is looking for a new vehicle. Great job Tony! We love our new car and our kiddos want to come say hi! More
I have not owned an Acura until now. I found my car on line, emailed questions on the vehicle and had a phone response from Mr. Alvarez within 10 minutes. This is the quickest I have ever had a response. line, emailed questions on the vehicle and had a phone response from Mr. Alvarez within 10 minutes. This is the quickest I have ever had a response. I went in test drove the car, went home to think about it, had a very nice email from Mr. Alvarz and the internet manger thanking me for coming in. No,pressure sales there. I went back and the rest is history. I noticed a couple of scratches and a ding in the door and they had no problem with fixing. Very helpful in financing. I have purchased several vehicles and this is the first time I did not feel like I had to make a decision on the spot. I look foward to a long relationship with Gunn and will purchase again when I am ready. More