Gunn Acura

We drove from the border in south west Texas to do an errand in San Antonio and did not have to buy a vehicle but were interested. A friend had given us a good word on Gunn Honda. We found Gunn Acura on errand in San Antonio and did not have to buy a vehicle but were interested. A friend had given us a good word on Gunn Honda. We found Gunn Acura on the way and were so impressed that we pursued a vehicle through them. We are very happy with the vehicle and price and will see them again for our future vehicle needs. More

We recently bought a new TL from Gunn Acura. Our salesman was David Fanning. HE IS AWESOME! When we bought the car we made a deal to bring it back to get the windows tinted. First time we got the windows tin was David Fanning. HE IS AWESOME! When we bought the car we made a deal to bring it back to get the windows tinted. First time we got the windows tinted the quality was terrible. They did not wash the windows prior to applying the tint and there were small bits of dust in all the air bubbles. Also, they did not cut the tint to fit the window...it was too small and you could see where the tint was not covering the windows from the outside. I brought the car back to have the tint redone a week later. When I picked it up the second time, the tint job was still unacceptable with the same issues as the first time. One of the windows was not retinted....they literally did not retint it. I brought this to the managers attention and he lied saying he personally watched the man take all the tint off the car. I am extremely frustrated with Gunn Acura and the quality of work in regards to the tint job. We will be getting our money back and getting the tint redone (for the THIRD time) elsewhere. David Fanning is amazing. We would love to work with him again...but not at Gunn Acura. Not only will my husband I never buy from Gunn again, we will certainly not be having our car serviced there either. More

I'm not a very good negotiator and Gunn takes all that worry out of the picture. It is truly a no haggle environment. Once they set the price that's it. Since they don't work on commission they don't push worry out of the picture. It is truly a no haggle environment. Once they set the price that's it. Since they don't work on commission they don't push cars down your throat. They work with you and are very patient. I was missing some of the paperwork that I needed to finalize the deal, but they didn't seem to mind and they worked around it so that I could take my car home that night. I had a trade in for my car and I thought they were very generous on what they offered me for it. This is my second car that I've bought from them and after this experience I don't think I'll be going any where else. More

I have yet to purchase, but what an experience. I was greeted by David in sales and I must say this was by far the best experience I have had since I began looking for a used vehicle. David took his time greeted by David in sales and I must say this was by far the best experience I have had since I began looking for a used vehicle. David took his time in showing the used Acura's I had requested to look at, it was a little late and we didn't fill rushed at all. The sales manager Ed help out when we had a few questions David was unable to answer about finance, and like David he was very courteous and pleasant to deal with as well. I will definitely be buying from the Gunn group. More

The over all experience was great. The only issue I have is the length of time. I was there for roughly 4 hours on a slow day. Otherwise I was very pleased with the service. is the length of time. I was there for roughly 4 hours on a slow day. Otherwise I was very pleased with the service. More

Our salesman Richard made the process of buying a new car extremely enjoyable. He went above and beyond to ensure that we felt like we were part of the Gunn Acura family. The level of customer service after extremely enjoyable. He went above and beyond to ensure that we felt like we were part of the Gunn Acura family. The level of customer service after the sale is the best I've ever experienced in my 34 years of purchasing cars. More

Our relationship with this dealership has been outstanding so far. They have gone above and beyond what is normally required to make us feel comfortable in our negotiations for a vehicle. Their outstanding so far. They have gone above and beyond what is normally required to make us feel comfortable in our negotiations for a vehicle. Their (Acura's) reputation as a superior vehicle dealership is well founded. Their availability of new vehicles was outstanding; in fact they had two vehicles to show us in the model, style and colors that we specified. I believe, based on the conversations I have had with the two employees mentioned above, that our relationship with Gunn Acura will be a rewarding one. They have expressed to me that they will not become a "disppearing salesperson" as so often has happened in the past. We just accepted delivery on our vehicle yesterday so I have not had an opportunity to evaluate their repair services. I met the service manager and she seemed real nice so I am looking forward to a satisfying experience with any repairs or corrections that may be required. More

From my initial phone conversation, Tony was nothing below being extremely professional and understanding of my needs (I would give him 1000 stars if I could). On his day off he made sure Pete communic below being extremely professional and understanding of my needs (I would give him 1000 stars if I could). On his day off he made sure Pete communicated with me to answer any on my million questions! Upon my arrival Tony was patient and allowed me the time and privacy to make our decision. The sales management team was eager to work with me to make the transaction happen. My exit with finance was simple and very pleasant. I cannot leave out the excellent service department for their friendly demeanors and eagerness to ensure my needs are met. Thank you Pat, TJ, and service gentlman (name blanking now) for your helpfulness. This is my fourth Acura with Gunn and the overall consistent excellent customer service they provide is the reason we keep coming back. Thank you Tony and THANK YOU the Gunn team!!!! More

Tony Alvarez made the purchase of our 2011 MDX the best buying experience we've ever had. The personnel at Gunn Acura were friendly and very professional. We will recommend them to everyone we know. buying experience we've ever had. The personnel at Gunn Acura were friendly and very professional. We will recommend them to everyone we know. More