Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Awesome experience The people at Gunn made our car buying experience one of the best!! Very helpful and friendly. I would defiantly recommend giving them a try! The people at Gunn made our car buying experience one of the best!! Very helpful and friendly. I would defiantly recommend giving them a try! More
Smooth Transaction I had been eyeing a 2006 Ford Mustang at Gunn Acura for a few days. Stopped in on 10/27/14, met with the sales consultant Frank Sumadi. I have purch I had been eyeing a 2006 Ford Mustang at Gunn Acura for a few days. Stopped in on 10/27/14, met with the sales consultant Frank Sumadi. I have purchased from Gunn Dealerships several times in the past. So I knew I'd be walking into a positive situation. However, this was my first at Gunn Acura. Frank took me on a test drive, and pointed out how well maintained the vehicle was and that he personally knew some history on it. It was actually in excellent condition in my opinion and only had 29K miles. Needless to say, I was sold. Now I know I keep going back to Gunn. Good product, Good service, and last but not least Good People. More
2015 MDX Tony A was very professional and really knows the Acura vehicles. I would recommend him to anyone for a god car buying experience. Mike Denison Tony A was very professional and really knows the Acura vehicles. I would recommend him to anyone for a god car buying experience. Mike Denison More
First time owner of an ACURA Mike Juarez was a "no Pressure" type of guy that made me feel welcome, He was very knowledgeable about ACURA products and gave me enough information t Mike Juarez was a "no Pressure" type of guy that made me feel welcome, He was very knowledgeable about ACURA products and gave me enough information to mull over. After leaving GUNN Acura I test drove several other vehicles that ranked in the top 5 with the RDX, but decided to come back to GUNN and get my ACURA. I only had one issue about my experience, was being told by the one who valuated my car that I couldn't haggle on the trade in value, mainly because other dealers had offered me 2 grand more, but other than that, I definitely will recommend buying from Mike. PS. I LOVE my 2015 RDX! More
First Time Lease Purchase This was my 3rd vehicle purchase from a Gunn dealership and yet again, they found a way to make the experience truly remarkable! When I started shopp This was my 3rd vehicle purchase from a Gunn dealership and yet again, they found a way to make the experience truly remarkable! When I started shopping I was considering about 15 different vehicles and eventually test drove 6 different vehicles at 6 different dealerships. As a customer service professional, I have extremely high expectations, yet Gunn Acura still WOW'ed me. It wasn't the luxury vehicle that did it but the level of service I received. While other dealerships made feel like just another customer, Tony Alvarez and Peter Holloway made me feel like I was their only customer. Truly personalized service on my timetable. While Tony Alvarez was warm and extremely knowledgeable, Peter Holloway went well out of his way to ensure I was happy. Peter made reaching an deal agreement pain free, then went well above and beyond by completing a state-wide search to find the exact color & feature combination I was looking for and on top of that had it delivered in less than 2 days! More
Jumped Ship Test drove everything in town; nothing could match the quality of the MDX. Tony made sure I knew that, and made the sale really great! I was a loyal B Test drove everything in town; nothing could match the quality of the MDX. Tony made sure I knew that, and made the sale really great! I was a loyal BMW owner for the past 7 years, and I am glad to realize there is something better. More
Gunn Acura did it again! :-) I bought my second Certified Used Acura yesterday....WOW! Tony Alvarez stepped in for Ernest, my original salesman, he was delivering a car out of tow I bought my second Certified Used Acura yesterday....WOW! Tony Alvarez stepped in for Ernest, my original salesman, he was delivering a car out of town. (That's how they roll). Tony is a sweetheart, he and everyone else involved at the dealership are always knowledgable, helpful and super nice. They have made my car buying experiences wonderful with the STELLAR service they provide. Peter, Decature, Alice and the service department ROCK too! I could buy this car anywhere; the SERVICE (read: people) are what makes all the difference. Would never buy a car anywhere else! Thanks again, y'all! Hugs & kisses to Tony & Ernest. Love, Deb Montalvo, San Antonio. ps - enjoy the rollout event tonight! More
Tony Alvarez TONY Alvarez was awesome to work with. His service was top notch. He even drove five hours to deliver the car to my frt door. TONY Alvarez was awesome to work with. His service was top notch. He even drove five hours to deliver the car to my frt door. More
Excellent experience everytime I come to Gunn Acura service department. The entire staaff is friendly and eager to help. Service technicians are always available and greet me as soon as I drive up. service department. The entire staaff is friendly and eager to help. Service technicians are always available and greet me as soon as I drive up. My service advisor, Charles Spencer, is exceptional. He is knowledgeable, patient and friendly. He keeps me updated throughout the entire process and takes his time explaining what work my vehicle needs. I trust his recommendations and know that the price is reasonable compared to other repair shops. He remembers what services were done in the past and makes me feel like I am his only customer. More
Purchased 2014 Acura MDX. Peter Eng made our buying of new vehicle very pleasant and memorable. He was very knowledgeable on MDX features and explained both pros and cons of MDX over its competitive brand new vehicle very pleasant and memorable. He was very knowledgeable on MDX features and explained both pros and cons of MDX over its competitive brand equal vehicles. This information helped us to choose a better car that had fit into our budget. Peter Eng was not pushy and helped us to choose the needy options. As soon as we purchased the vehicle Peter Eng became our help desk at Gunn Acura. His is outstanding in taking care of post sale needs of his customers. He is very welcoming and has great sense of humor. I would consider Gunn Acura for my next new vehicle purchase and recommend the same to my family and friends. More