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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

April 10, 2015

Professional, courteous, knowledgeable and helpful. I worked with Frank Sumadi to determine the best Acura to suit my needs and desires. He exceeded my expectations in every way. He did not pressure me, More

by JoanneC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Sumadi
Apr 13, 2015 -

Gunn Acura responded

Thank you for your comments, Joanne, and for sharing your recent Acura shopping experience with us. We are thrilled to hear you were taken care of so expertly by Frank and the rest of the Gunn Acura team and that you were able to find the Acura you were looking for with us. Congratulations on your new RDX (an exceptional automobile, I'm sure you'll agree)! We expect you'll be enjoying riding in luxurious style for many years to come and we look forward to meeting any future Acura sales and service needs you may have the next time you need us. Until then, enjoy your new Acura, Joanne, and thank you for choosing Gunn Acura!

February 23, 2015

Outstanding in Every Way Tony Alvarez and the entire Gunn Acura team are outstanding. Professional and courteous with total honesty every step of the way. I highly recommend G More

by McDavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Decature Tounsel, Finance, Christopher Zapata, Tony Alvarez, Ed Baty
Mar 11, 2015 -

Gunn Acura responded

Thank you for your comments and for taking the time to share your recent vehicle shopping experience with us. We appreciate you stopping by our showroom and we couldn't be happier to hear you were able to find what you were looking for with us. We're glad Tony and the rest of the Gunn Acura team were able to provide you with exceptional customer service. Congratulations on your new Acura! We appreciate your business and we look forward to meeting any future automotive sales or service needs you may have down the road. Until then, happy driving and welcome to the Gunn Acura family!

January 30, 2015

Fast, easy, and overall a great buying experience! I couldn't of purchased my car at a better place! The staff was very approachable and friendly! I didn't feel pressured at all and my sales rep, Tony, More

by Jcua78154
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Peter, Decatuar
Feb 02, 2015 -

Gunn Acura responded

Jcua78154- Thanks for the positive words! We are so pleased that our hard work has come to fruition and that everything worked out well for you! We take great pride in making sure that all of our customers' needs are met and should you have any issues in the future, don't hesitate to come in and see us!

January 30, 2015

Professional and knowledgeable Great experience, well mannered personnel, and professional, everyone greets you with a smile. Ask for Tony Alverez, he is absolutely charming. Test d More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alverez
Feb 02, 2015 -

Gunn Acura responded

Robin-Thanks for the positive words! We are so pleased that you and an awesome time test driving a new Acura MDX! We take great pride in making sure that all of our customers' needs are met!

January 11, 2015

Great customer service! I wish I had gone to Gunn Acura first! Tony Alvarez made the entire experience quick, easy, comfortable. Something I've never experienced before in More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez
Jan 21, 2015 -

Gunn Acura responded

Susan - Thank you for your comments! We're happy you were able to find what you were looking for with us and were treated to our industry-leading customer service by Tony and the rest of the Gunn Acura team. Congratulations on your new Acura and we look forward to seeing you again the next time you need us. Until then happy driving and welcome to the Gunn Family!

December 25, 2014

Addicted to Acura This was one of the easiest car buying experiences I have ever had. Tony Alvarez went above and beyond to find me my 2015 Acura TLX. He took time to More

by la77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez, Pete Holloway and Ernest Santos
Dec 26, 2014 -

Gunn Acura responded

Thank you for your comments and for taking the time to share your recent vehicle shopping experience with us. We appreciate you stopping by our location and couldn't be happier to hear you were taken care of by Tony and the rest of the Gunn Acura team. Congratulations on your new TLX (an excellent choice, BTW!). We know you'll be driving in luxurious style for many years to come and we look forward to meeting any future Acura sales or service needs you may have down the road. Until then, happy driving and welcome to the Gunn Acura family!

December 22, 2014

Awesome Experience! I used the Car buying service with my credit union and was connected to a great used vehicle at Gunn Acura in San Antonio. We purchased our vehicle o More

by Amackeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez
Dec 26, 2014 -

Gunn Acura responded

Amackeil - Thank you for your comments and for taking the time to share your internet shopping experience with us. We're thrilled to hear you were able to find the pre-owned vehicle you were looking for with us and that you were taken care of by Tony and the rest of the Gunn Acura team. We sincerely appreciate you choosing Gunn Acura for your vehicle shopping needs and hope we can be of service again the next time you're in the market for a quality pre-owned or new vehicle. Until then, happy driving and welcome to the Gunn Acura family.

Jan 21, 2015 -

Gunn Acura responded

Amackell - Thank you for your comments and for taking the time to share your recent vehicle shopping experience with us. We sincerely appreciate you stopping by our showroom and could not be happier to hear you were able to find what you were looking for with us including exceptional customer service from Tony and the rest of the Gunn Acura team. We're very proud of the hard work all of our Gunn Acura sales and service team members put into providing our customers with the best service in the automotive industry and we'll be sure to pass your comments along to Tony and the rest of the Gunn gang. Congratulations on your new Acura. We know you'll be enjoying riding in luxurious style for years to come and we look forward to meeting any future Acura sales or service needs you may have with the same attention to customer service you've already experienced with us. Until then, happy driving and welcome to the Gunn Acura family.

December 20, 2014

Going Above & Beyond I have nothing to say but positive compliments about Gunn Acura! I purchase my 2012 Acura TSX two years ago and the experience was the best but that e More

by lucytran08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Dec 26, 2014 -

Gunn Acura responded

Lucy - Thank you for your glowing review of our service department. We sincerely appreciate you entrusting us with servicing your TSX and we could not be happier to hear how well Charles has taken care of you ever time you stop by our service desk. Thank you for choosing Gunn Acura, Lucy and we look forward to meeting any future Acura sales or service needs you may have with the same attention to customer service that you've come to expect from Charles and the rest of the Gunn Acura team.

December 06, 2014

New Car Buying Experience This must have been the best experience I've ever had buying a vehicle. It was better than my experience with Mercedes Benz! My consultant, Tony Alv More

by lynne.o.hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez
Dec 09, 2014 -

Gunn Acura responded

Lynne - Thank you for your comments and for taking the time to share your recent Acura shopping experience with us. We couldn't be happier to hear you were able to find what you were looking for with us including exceptional customer service from Tony and the rest of the Gunn Acura team. Congratulations on your new Acura! We sincerely appreciate you stopping by our showroom and we look forward to meeting any future Acura sales or service needs you may have. Until then, happy driving and welcome to the Gunn Acura family!

Dec 09, 2014 -

Gunn Acura responded

Lynne - Thank you for your comments and for taking the time to share your recent Acura shopping experience with us. We couldn't be happier to hear you were able to find what you were looking for with us including exceptional customer service from Tony and the rest of the Gunn Acura team. Congratulations on your new Acura! We sincerely appreciate you stopping by our showroom and we look forward to meeting any future Acura sales or service needs you may have. Until then, happy driving and welcome to the Gunn Acura family!

December 01, 2014

Acutully Fun Buying a Car from Gunn Acura In my first buying experience from a Gunn Dealership and my first venture into Acura SUV's. I found the experience enlightening and pleasant. My Sales More

by Miles White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez
Dec 02, 2014 -

Gunn Acura responded

Miles - Thank you for your comments and for stopping by our showroom. We couldn't be happier to hear you were able to find what you were looking for with us including exceptional customer service from Tony and the rest of the Gunn Acura team. Congratulations on your new Acura! We know you'll enjoy riding in luxurious style for many years to come and we look forward to meet any future Acura sales or service needs with the same attention to customer service that you've come to expect from Gunn Acura. Thank you again, Miles, and welcome to the Gunn Acura family.

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