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Gunn Acura
San Antonio, TX
1,002 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,002 reviews
November 23, 2022
>Car was repaired to expectations, but it took 2 weeks to acquire a part from an Acura warehouse. >I was provided a nice loaner car. >I was periodically informed of delays that made little sense to me. >I acquire a part from an Acura warehouse. >I was provided a nice loaner car. >I was periodically informed of delays that made little sense to me. >I was told my brand new battery failed and needed to buy a new one from them so they could perform necessary tests. Subsequently, I’ve charged, tested and am using the 2 month old battery…it seems fine. >My car got dirty sitting in their kitchen during the 2 weeks, but they failed to wash it. >Overall, I was less than impressed compared to two other Acura dealerships I’ve had prior ongoing customer relationships with. More
by Ed C S
Employees Worked With
Service Dept.
November 22, 2022
When it’s time for my car to be serviced, I always try to book with Jessie. He’s professional, kind, and listens to the customer. I truly enjoy working with him. book with Jessie. He’s professional, kind, and listens to the customer. I truly enjoy working with him. More
by alanarayon
Employees Worked With
Jessie James
November 01, 2022
We’ve always had wonderful service with Gunn. It’s easy to make an online appointment, no waiting around until a service rep acknowledges you, great waiting area, and your service rep keeps you It’s easy to make an online appointment, no waiting around until a service rep acknowledges you, great waiting area, and your service rep keeps you abreast of what’s happening with your car and how much longer before the car is ready. More
by Michele
Employees Worked With
Jason was our service. He’s very friendly and knowledgeable when describing how my car checked out and when we might need additional service in the future.
October 23, 2022
The service department is top notch. My maintainance was completed quickly and they give a ride the the store while waiting for the work to be completed. My maintainance was completed quickly and they give a ride the the store while waiting for the work to be completed. More
by Arie
Employees Worked With
Jesse was great
October 22, 2022
Was a great buying experience Michelle and Justin were awesome!! I will definitely recommend buying a car here to everyone I know! awesome!! I will definitely recommend buying a car here to everyone I know! More
by Gary
October 11, 2022
They were pretty fair with my trade-in value and the car that I took possession of it is in excellent condition at a reasonable price in this market that I took possession of it is in excellent condition at a reasonable price in this market More
by rkblomquisttx
Employees Worked With
