Gunn Acura

Excellent Customer Service Experience I recently purchased a vehicle from Gunn Acura and it was the best car-buying experience I've ever had. My Sales consultant was Mr. Andrew D'Souza an I recently purchased a vehicle from Gunn Acura and it was the best car-buying experience I've ever had. My Sales consultant was Mr. Andrew D'Souza and I was impressed with his down-to-earth demeanor and attention to detail. I also dealt with two other employees and was just as impressed with their positivity and helpful attitude. Thank you Gunn Acura! More

Quick, No waisted time, nice facility Will was a very nice and knowledgeable salesman. We came for a specific vehicle and had our financing already in order and didn't want to waste a lot Will was a very nice and knowledgeable salesman. We came for a specific vehicle and had our financing already in order and didn't want to waste a lot of time going back and forth. He explained the technology and working parts in great detail and even answered questions after we got the vehicle home. More

First Rate Visit Once Again Fast, courteous, skilled, and mindful, a recent visit to Gunn Acura was once again consistently outstanding. Brendan Moura and Art Miller left no ques Fast, courteous, skilled, and mindful, a recent visit to Gunn Acura was once again consistently outstanding. Brendan Moura and Art Miller left no question unanswered. More

Great service as always I have consistently found this dealership to provide excellent customer service , estimates are spot on , the length of time completion , loaners and I have consistently found this dealership to provide excellent customer service , estimates are spot on , the length of time completion , loaners and a washed car after service is complete . Javier in service was awesome and whoever thought to put a massage therapist in the waiting room is a genius ! More

Judy Is Always Great Judy Pritchett is always courteous, pleasant, and very professional. I have great confidence in her. She knows the cars and has the experience to ap Judy Pritchett is always courteous, pleasant, and very professional. I have great confidence in her. She knows the cars and has the experience to apply that knowledge. She is the most reliable service writer I have ever worked with. More

Great Experience with the Service Department My Acura RDX had a recall, Gunn paid for my rental while we waited for the parts to come in and then when the parts were in, they repaired my car the My Acura RDX had a recall, Gunn paid for my rental while we waited for the parts to come in and then when the parts were in, they repaired my car the same day and all I had to do was drive the rental to the dealership and my car was repaired, clean and waiting for me. Judy even helped move my stuff from the rental to my car. Great Experience! More

Worst experience ever This is the second post I write in less than a month. My experience with this company has been probably the worst I have ever had. I bought a car whi This is the second post I write in less than a month. My experience with this company has been probably the worst I have ever had. I bought a car which they insisted had been serviced and checked with an 85 pt check. Not only were there two lights not working and the oil of this car not been changed, but the car was smoking and burning oil only a week and a half after I bought it. Makes you think that their 85 pt check was very superficial, if at all true. They took a week and a half to diagnosed a problem that was obvious: there was a problem in the engine. They have to fix the cylinder head. They have had the car now for almost three weeks and still cannot comfirm when I will get it back. Frankly I think they are waiting for the 3 months warranty to run out, so that if I find any more problems I will not be able to claim. Even though they have had the car longer than I have since I bought it. Really this place seems like a racket. More

Always Exceeds Expectations Judy alway has come through. This is our second Gunn purchase. We are hooked for life. What a great experience in the service department. Tom H Judy alway has come through. This is our second Gunn purchase. We are hooked for life. What a great experience in the service department. Tom H More

Great service We are very pleased with the service, personal attention ,and the feeling we get that Judy really knows her stuff! Thanks for another service visit. We are very pleased with the service, personal attention ,and the feeling we get that Judy really knows her stuff! Thanks for another service visit. More

RDX - Erik Woodward and Julian Went in to test drive the TLX - having been an 12-year owner of a TL and loved every year of it - and walked out with an RDX. Love the model. Erik w Went in to test drive the TLX - having been an 12-year owner of a TL and loved every year of it - and walked out with an RDX. Love the model. Erik was easy going, helpful, informative and cared to ensure my shopping experience was easy. It was a much smoother process than I recall from 12 years ago at a different dealership. Gunn Acura is awesome. My car went in to get the trimming done and some additional accessories and Julian take care of all that exceptionally, as well. Keep up the great work guys - I hope this superior assistance continues as I take my new car in for maintenance in the future. Cheers! More