Gunn Acura

"Reasons to Return" My wife and I started purchasing only Acura vehicles from Gunn since 1991, not only for the automotive quality, but also for the continued excellent p My wife and I started purchasing only Acura vehicles from Gunn since 1991, not only for the automotive quality, but also for the continued excellent professional sales service of Coby Allen and Larry Long's Service Dept. management. Currently Judy Pritchett is my new best friend.n service. Ken Z. More

Excellent salesman Ali Zibakalum was a great salesman. He was very informative and I felt no pressure to buy. He made me feel comfortable with my purchase. Ali Zibakalum was a great salesman. He was very informative and I felt no pressure to buy. He made me feel comfortable with my purchase. More

Excellent Service I appreciate being treated as a valued customer even with with our older 2005 Tl and 2013 RDX (100,000 miles) . Charles has always been excellent at I appreciate being treated as a valued customer even with with our older 2005 Tl and 2013 RDX (100,000 miles) . Charles has always been excellent at explaining the recommended service and options. More

great buying experience I recently purchase a used vehicle from Gunn Acura and had a very pleasant experience working with Mr. Will Chaudhry. He is a true professional that I recently purchase a used vehicle from Gunn Acura and had a very pleasant experience working with Mr. Will Chaudhry. He is a true professional that answered all our questions and also didn't use any pressure tactics. I would like to commend Mr. Chaudhry for his professionalism and am happy to recommend working with him. Incidentally, why does he not appear on your Employee list - does he no longer work there? More

Top Notch Experience! The smoothest luxury vehicle buying experience ever! I truly appreciate the excellent customer service and professionalism. I will be a Gunn Acura c The smoothest luxury vehicle buying experience ever! I truly appreciate the excellent customer service and professionalism. I will be a Gunn Acura customer for LIFE!!!!! More

Great experience This is my second Gunn Acura and both experiences have been smooth and rewarding. The staff is great and welcoming. Andrew was awesome. Thank you! This is my second Gunn Acura and both experiences have been smooth and rewarding. The staff is great and welcoming. Andrew was awesome. Thank you! More

Efficient and friendly service Took vehicle in with concerns about a message my car was reading. Tomas took me in right away and went above and beyond to get me a loaner car so tha Took vehicle in with concerns about a message my car was reading. Tomas took me in right away and went above and beyond to get me a loaner car so that I could return to work. I was kept informed about my car's status and it was ready the following day. More

Focus on Commisson I took my car in on 5/14 for A13 service and I also had the service department replace a PVC valve that was brought to my attention during a previous I took my car in on 5/14 for A13 service and I also had the service department replace a PVC valve that was brought to my attention during a previous visit. During my visit my worn tires were brought to my attention. Tomas the service person informed me that he could get me into the same tires and match discount tires prices after I told him I would take the car to discount tires for the new tires. I told him if he was able to match the tire prices I would give him my tire business. After about 1 hour since Tomas stated he would match discount tire prices and the same tires I went looking for Tomas and ask what the price of the tires would total. Tomas told me he would get right back to me. After 45 min he came back to with a price that was much higher than expected since I had look up the tire online. After I ask why the tires were so expensive he informed me that Discounted Tires had sold me the wrong tires for my car. The set of tires he was selling me where $40 more per tire and he stated were correct tires for my car. Never mind that both Discount Tire and Consumer Reports had highly recommend my previous Michelin Pilot Tires. These Michelin Primacy tires were Acura recommended the right tire for my car according to Tomas. I've been a customer of Gunn Acura since 2008. I've had 100% of my oil changes completed by Acura and most of my car issues addressed by Gunn Acura. The exception being a alternator and starter replacement because the dealer could not get to my car for at least a week when this occurred. After my most recent experience with Gunn Acura service I have to question if the service department puts commission in front of a good value for it's customers. I went to the Gunn Acura website and I don't see one TL with Primacy tires and I have to wonder is Tomas gave me lip service when he told me that the Primacy tires were the tires needed on my car. I guess Discount Tire and Consumer Reports were wrong? Gunn Acura why don't you sell cars with Primacy Tires? I see a lower price Potenza tires which is what was on my car when I first bought my car. The comments above are for Tomas and refer to my most recent visit. More

Excelleted Customer Service This was my first purchase an Gunn and I have to say I would highly recommend and go back again. Mike Juarez went above and beyond and the entire was This was my first purchase an Gunn and I have to say I would highly recommend and go back again. Mike Juarez went above and beyond and the entire was process was superb from beginning to end. Thanks again Mike! More

Same day service was great This is my 4th Acura and I am happy to bring it in for service at Gunn. Very relaxing, fast, i always wait because they are timely and the waiting exp This is my 4th Acura and I am happy to bring it in for service at Gunn. Very relaxing, fast, i always wait because they are timely and the waiting experience is very comfortable.everyone is very nice and I am confident the work is being done correctly. No complaints More