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Gunn Acura

San Antonio, TX

4.8
1,005 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,005 reviews

March 18, 2023

Wonderful, professional service. We are pleased with the technician’s knowledge and and friendly disposition. We will certainly continue to take our vehicle in for needed maintenance More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason at service dept
Mar 20, 2023 -

Gunn Acura responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

February 21, 2023

Great quality and professional staff, def recommend as a business you can trust. Will use them to also purchase my next car for sure. More

by S.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason at service was great! Five stars , Blake Andrews
Feb 21, 2023 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura !

February 16, 2023

Very professional and excellent service dept. They worked promptly on my vehicle and kept me updated with my car. More

by tejsel09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Feb 17, 2023 -

Gunn Acura responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura.

February 11, 2023

Michelle could not have made this experience any easier, more pleasant or positive. She was much more informative than the other dealerships that I dealt with. Her patience, expertise and knowledge, profess More

by mmkl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Fedorka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Gunn Acura responded

Thank you, mmkl! We’re glad Michelle could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 28, 2023

Good and wonderful place to take my car for service, they always make me feel like at home More

by marlenyfernandez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 31, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 25, 2023

Wonderful experience again with JT and Joshua! Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effect More

by Mark Liberatore
Recommend Dealer
Yes
Employees Worked With
JT
Jan 26, 2023 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 25, 2023

Wonderful experience again with JT and Joshua! Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effect More

by Mark Liberatore
Recommend Dealer
Yes
Employees Worked With
JT
Jan 26, 2023 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 25, 2023

JT and Joshua did a wonderful job of taking care of me! They always do! I’m greatly appreciative of them! Thank you! More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Jan 26, 2023 -

Gunn Acura responded

Thank you, Mark! We’re glad Jt and Joshua could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 29, 2022

Gunn service department is attentive to car maintenance. Our service person this time was good and courteous. In the past few times service person has been not the most customer friendly. When we purchased More

by Shayshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin(?) service contact good. Brandon in service average to less than average. His professionalism, customer service and attentiveness lacks.
Jan 02, 2023 -

Gunn Acura responded

We are truly sorry to hear that your customer service experience was not up to the standards that we strive to provide. Our customer experiences are always our top concern, and we have passed your comment to our team. Thank you for the 4-star review! We appreciate your continued loyalty. We look forward to welcoming you back soon!

December 20, 2022

Awesome team, very professional and friendly. I took my car for the regular maintenance. The service was done so quickly. I even got my car washed and vacuumed. Thanks Gunn Acura team More

by amir youssef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thomas
Dec 21, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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