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Gunn Acura
San Antonio, TX
1,002 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,002 reviews
February 11, 2023
Michelle could not have made this experience any easier, more pleasant or positive. She was much more informative than the other dealerships that I dealt with. Her patience, expertise and knowledge, profess more pleasant or positive. She was much more informative than the other dealerships that I dealt with. Her patience, expertise and knowledge, professionalism, communication skills were way off the chart. More
by mmkl
Employees Worked With
January 25, 2023
Wonderful experience again with JT and Joshua! Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effect Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effectively. Thank you! More
by Mark Liberatore
Employees Worked With
JT
January 25, 2023
Wonderful experience again with JT and Joshua! Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effect Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effectively. Thank you! More
by Mark Liberatore
Employees Worked With
JT
December 29, 2022
Gunn service department is attentive to car maintenance. Our service person this time was good and courteous. In the past few times service person has been not the most customer friendly. When we purchased Our service person this time was good and courteous. In the past few times service person has been not the most customer friendly. When we purchased at Gunn we were told there would be loaner car availability during service. That was available in the beginning of our services but has not been available for several years which is disappointing. Professionalism was good this time. Professionalism In service department has been on the decline in recent years. More
by Shayshop
Employees Worked With
Justin(?) service contact good. Brandon in service average to less than average. His professionalism, customer service and attentiveness lacks.
December 20, 2022
Awesome team, very professional and friendly. I took my car for the regular maintenance. The service was done so quickly. I even got my car washed and vacuumed. Thanks Gunn Acura team I took my car for the regular maintenance. The service was done so quickly. I even got my car washed and vacuumed. Thanks Gunn Acura team More
by amir youssef
Employees Worked With
John Thomas
December 14, 2022
Carla and her team did an awesome job in completing the services I requested. She went above and beyond in checking and changing the battery to my key fob! Thank you Carla and Team! Happy Holidays to services I requested. She went above and beyond in checking and changing the battery to my key fob! Thank you Carla and Team! Happy Holidays to you and your family! More
by RDX Fan
Employees Worked With
Service Department- Carla and Team
December 13, 2022
Excellent and quick service. Roland established communication promptly. Dedicated to customer service. Waiting lounge benefits much appreciated Roland established communication promptly. Dedicated to customer service. Waiting lounge benefits much appreciated More
by ajsmythe8
Employees Worked With
Roland from service
December 01, 2022
This is the dealership where I purchased my MDX. I go there as much as I can to get maintenance performed. I was greeted this day as soon as I drove up to the service department. JT was very friendl I go there as much as I can to get maintenance performed. I was greeted this day as soon as I drove up to the service department. JT was very friendly and helpful. He gave me details of the maintenance to be performed. He gave me a timeline of when my car would be ready and times he would be following up with me. He did exactly what he said he would do. My car was ready the time he said it would be. They also cleaned and washed my car. It looked great and running well again. More
by valerie Baty
Employees Worked With
Service Department
