Gunn Acura

Joe Esparza - Assistant Service Director Joe and his team did a fabulous job once again! I was in the area last week and came by the dealership to get information on the B123 service package Joe and his team did a fabulous job once again! I was in the area last week and came by the dealership to get information on the B123 service package for my 2014 RDX. By chance, I ran into Joe. I told him what work I had already completed myself on the service package and what still needed to be done. Joe carefully explained my options which included having the work done immediately and completed within the next 90 minutes. I agreed because Joe's plan fit perfectly into my schedule for that day. Joe explained the scenario to the Service Advisor, Sergio Suarez, who quickly took my RDX to the Technician for servicing. All the work was successfully completed in under 90 minutes and I was on my way. I was very pleased and impressed by the way Joe and his team took care of my needs. Congratulations to all of them! More

Great service. Charles is the best!!! Never let him leave! He is very thorough and knows his stuff! I will always recommend him! In fact in all my driving years I Charles is the best!!! Never let him leave! He is very thorough and knows his stuff! I will always recommend him! In fact in all my driving years I've never had another service guy show such interest and enthusiasm! More

Salesman Frank was great and very knowledgeable. I almost bought a Honda but Frank's knowledge of the vehicles convinced me I was working with the right sales Frank was great and very knowledgeable. I almost bought a Honda but Frank's knowledge of the vehicles convinced me I was working with the right salesman. Besides finally finding a vehicle I liked Frank was part of why I bought an Acura. The final selling point was his explanation of the bells and whistles on the car and his guidance to set them up to my needs. He is. Certainly a good example of customer service and a baseline to follow More

2014 MDX Advance B1 service and annual Safety Inspection Ms Sandy Lewis was our service representative (she replaced Judy Pritchett)...very professional...kept us informed on all required tasks; covered the Ms Sandy Lewis was our service representative (she replaced Judy Pritchett)...very professional...kept us informed on all required tasks; covered the complete service invoice...could not have asked for more. More

No Pressure?! I had not bought a car in about 9 years and quite frankly was not looking forward to the process. Mr. Tetter was very helpful. He was extremely pati I had not bought a car in about 9 years and quite frankly was not looking forward to the process. Mr. Tetter was very helpful. He was extremely patient, not pushy and willing to repeat and explain all options. He was knowledgeable about each model and made me feel at ease. Overall, this was a great experience for me from the time I first entered the door to the time I drove my car off the lot. More

Great service! Loved working with Tony Alvarez, He was very attentive and eager to help me find the perfect fit for me. Thanks Gunn for such a great experience work Loved working with Tony Alvarez, He was very attentive and eager to help me find the perfect fit for me. Thanks Gunn for such a great experience working with you all More

Best dealership in Texas! My wife and I bought a 2017 Acura MDX off of the showroom floor. It had everything she wanted and was perfectly priced. We could not have asked for be My wife and I bought a 2017 Acura MDX off of the showroom floor. It had everything she wanted and was perfectly priced. We could not have asked for better service, from the sales staff to the financing, all went better than we had expected. This is the second vehicle we have purchased from Gunn and the service and professionalism of the staff is what brought us back the second time. Our salesman, Coby Allen, was on top of everything. He was respectful and helpful and explained all of the new features to us. In a few years we will probably buy another one and we hope to have Coby help us again! More

best ever I purchased a new 2017 NSX from Gunn. I can honestly say I have NEVER had a easier or better experience buying a car in my life! I have had approx 30 I purchased a new 2017 NSX from Gunn. I can honestly say I have NEVER had a easier or better experience buying a car in my life! I have had approx 30 cars in my time so buying has always been a process I have come to loathe thru experience, but not this time! Granted It was the single most expensive car they have ever sold and the type of clientel demands a certain bedside manor but not withstanding this they were FANTASTIC! I mean everyone from the GSM Eric to Coby my salesman and every other salesman and employee I was in contact with! I also noticed that other clients seemed relaxed and were enjoying their experience shopping for cars there as well! Thanks guys for redefining what a proper dealership experience should be!!! Cheers, Marc Moldowan More

Gunn Acura was great!!! Great experience from start to finish! Sales Associate Coby Allen treated my wife and I with the utmost respect and professionalism. I highly recomm Great experience from start to finish! Sales Associate Coby Allen treated my wife and I with the utmost respect and professionalism. I highly recommend Gunn Acura! Best car buying experience I've had thus far! More

A positive car buying experience. This was one of the easiest car purchasing experience I have made. Erik Woodard was helpful answering all of the questions I had. His willingness to This was one of the easiest car purchasing experience I have made. Erik Woodard was helpful answering all of the questions I had. His willingness to provide me with answers to my questions played a big part in me purchasing my 2017 Acura TLX. He was very professional and attentive. The other part was the price. Not having to haggle on price makes it a positive experience also. More