Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Service experience I appreciate Charles Spencer's service and attitude. I won't willingly see anyone other service representative. He is friendly, helpful and always exc I appreciate Charles Spencer's service and attitude. I won't willingly see anyone other service representative. He is friendly, helpful and always exceeds expectations. More
Customer Service The employees at Gunn Acura are friendly & courteous. They made sure that my car needs were met. Charles has always kept me informed what work needed The employees at Gunn Acura are friendly & courteous. They made sure that my car needs were met. Charles has always kept me informed what work needed to be done while I waited in the lobby. Very impressed with the way they take care of the customer's needs. More
Service Customer Service I appreciate prompt response when I got there and Service advisoranswered all my questions. Friendly and timely service. Also nice customer waiting I appreciate prompt response when I got there and Service advisoranswered all my questions. Friendly and timely service. Also nice customer waiting room. you so much. Ibrahim. More
Review The experience was wonderful and everyone at the dealership was cooperative and helpful. Ali was very nice and very thoughtful. I would recommend him The experience was wonderful and everyone at the dealership was cooperative and helpful. Ali was very nice and very thoughtful. I would recommend him to anyone thank you so much More
Will be an Acura customer for life! I've been an Acura customer for over 10 years, and a Gunn Honda customer for several years before that. Their service is always on time and as-promis I've been an Acura customer for over 10 years, and a Gunn Honda customer for several years before that. Their service is always on time and as-promised! I simply would not go anywhere else! More
Christian was great and made sure he covered every detail Took car in for service and the experience was amazing. Christian covered every detail and handled the experience first class. The only suggestion is Took car in for service and the experience was amazing. Christian covered every detail and handled the experience first class. The only suggestion is to open up the private work area to customers since I often come during work hours and need a private space to work. Could also replenish snacks since theee was only on package of crackers left. More
It was great with no pressure Frank was great thru the total buying experience. Was patient with us in educating us on the new car and helping set it up. Followed up during and a Frank was great thru the total buying experience. Was patient with us in educating us on the new car and helping set it up. Followed up during and after the sale. More
Charles Spencer is the tops when it comes to your staff I have other choices in regards to servicing my 2005 Acura TL, some of them less expensive. I keep coming back for the service and more importantly fo I have other choices in regards to servicing my 2005 Acura TL, some of them less expensive. I keep coming back for the service and more importantly for how Charles Spencer treats me as a customer. I always feel that I'm the only one he is there to service, he is always professional, courteous and very informative. You need to know that he is one of the main reasons I keep coming back!!! The mechanics are also great but I don't have the opportunity to see them face-to-face. Charles always explains the process, service, cost, etc. in detail and in language that I can understand. Way to go Gunn Acura in keeping him on staff. Mary Jean Hernandez More
Very nice experience Very laid back professional atmosphere, everything was easy and didnt take a lot of time. I would definitely consider this dealership when purchasing Very laid back professional atmosphere, everything was easy and didnt take a lot of time. I would definitely consider this dealership when purchasing another car. More
Christian in Service Excellent customer service Christian let me know what my car needed, worked with me on a day for a loaner car, was more than pleasant, kept his word, fixed my car and had it rea Christian let me know what my car needed, worked with me on a day for a loaner car, was more than pleasant, kept his word, fixed my car and had it ready on time, and made me feel like I had his total attention and care. More