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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

August 22, 2018

Excellent salesman Excellent experience with prompt and clear responses to all questions. We Will definitely recommend Alli and Gunn to anyone in the market for a car. More

by Nananbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Zibakalam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decature Tounsel Jr
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 20, 2018

Acura Service Superb service and attention to detail as always.I have been an Acura owner since 2005 and I have been consistently pleased with the service provided More

by Loyal Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 20, 2018

Service I always have a very positive experience when my car is serviced at Acura. Brandon was great and came in during the inspection to tell me there were a More

by Tdunk62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 19, 2018

Buying experience This was the easiest and best buying experience I have ever had. Gunn Acura is great to work with and I would recommend them to all buyers. More

by Mark37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Gunn Acura responded

Thanks for the review! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!

August 04, 2018

B1 Service Gunn Acura has always been attentive, prompt and accommodating whenever I bring my auto in to be serviced. I especially like that they do not push un More

by RA from SATX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 02, 2018

First service This was our first service on our MDX. we had a coupon for an oil change at $19.99 and a complementary tire rotation. We found out that we could not u More

by Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.

July 31, 2018

Not stressful We were clear that we were paying cash for the car and did not want to be coerced into a loan. They were agreeable to that. We had used the same sal More

by Cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Sumadi
Aug 29, 2018 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

July 27, 2018

Amazing costumer service We have bought cars from several other dealers and this has been by far our best experience. Will took care of us and was never pushy, he was always v More

by Samsolorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Decature Tounsel Jr, Will Chaudhry
Jul 30, 2018 -

Gunn Acura responded

Thanks for the 5 Star review!

July 22, 2018

Great service in a timely manner. That car after washing looked brand new! They were courteous and knowledgeable I’ll be going back next time service light comes More

by Jane2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Aug 29, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 21, 2018

Excellent maintenance service I was very pleased with the service from scheduling an appointment to the maintenance. Brandon explained the service to me fully and kept me informed More

by Raul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 29, 2018 -

Gunn Acura responded

Thank you! We’re glad Brandon could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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