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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

November 28, 2018

Our third Acura from Mike Juarez Mike Juarez is an accommodating and considerate professional who knows how to personalize customer service. He has made our third car purchase painles More

by Luvsacura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Juarez
Nov 28, 2018 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

November 27, 2018

Excellent Service! From start to finish I received excellent service at Gunn Acura. Jake helped tremendously on the phone and guided me through all the what if’s on my d More

by Diane2947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack and Brandon ( both in Service Dept)
Nov 27, 2018 -

Gunn Acura responded

Thank you! We’re glad Jake and Brandon could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 27, 2018

Just purchased our second Acura from there Everything was great, and still feel very good about our purchase. Gunn Acura in San Antonio was able to beat any dealerships total out the door price More

by LvHondaproduct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Sumadi
Nov 27, 2018 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

November 25, 2018

Service Kelly was awesome. Even though she wasn't supposed to help me she did and answered all my questions since i was first in line. More

by Tony0520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly in service gets 5 stars
Nov 26, 2018 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 24, 2018

Oil Change We are from out of town and needed oil change got hold of Keely and she said y’all could do it in less than an hour. She was right price was great and More

by 2013 911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly in service
Nov 26, 2018 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

November 16, 2018

Good Service I was received courteously and promptly and was given the attention I needed to begin my auto service. Garrett Guttierez was professional and knowled More

by B Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Guttierez
Nov 20, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 13, 2018

Great customer service Had AC problems and front end issues. All were diagnosed quickly. Worked options as troubleshooting developed. Delivered on time and reduce cost due More

by Mikeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames handles all of our work. If I had a dealership I would hire him away from you.
Nov 14, 2018 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

October 31, 2018

The best car buying experience I’ve ever had I had “THE” best car buying experience ever. Sales Manager John A. & My Salesman Graham Ryan are wonderful/compassionate people to work with. Genuin More

by DjonesMDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham Ryan, Justin
Nov 05, 2018 -

Gunn Acura responded

Thanks for the review! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!

October 26, 2018

Professional service Excellent customer service all the time & superb customer waiting facilities. Courteous tech service advisor & friendly sales personal. Clean sales ro More

by Movro525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Martinez, Decature Tounsel Jr, Javier Lozano
Nov 05, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

October 24, 2018

My 2012 TSX Ive been using GunnAcura service since 20013. I love their service and recommendation to avoid future problems. Yesterday 10/23 I changed oil and filt More

by 12TSX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Nov 05, 2018 -

Gunn Acura responded

Thank you! We’re glad Garrett could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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