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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

January 06, 2019

Quick and easy Services performed were explained and was quoted appropriate wait time. Garrett also explained services that would be due for the next visit. He also More

by Lizettem5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Jan 07, 2019 -

Gunn Acura responded

Thank you! We’re glad Garrett could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 06, 2019

Satisfied Customer Very pleased with the service I received. I didn’t have an appointment but they still serviced my vehicle. Service was quick. Everyone is friendly and More

by Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Jan 07, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 06, 2019

The Best Honest, great customer service. Pleasant people to deal with. Easy to get an appointment. Time estimates of service to be performed are usually pretty More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Jan 07, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 05, 2019

Service Completed the service in a timely manner. They are always friendly and leave my vehicle clean. They always keep you updated on the status of the servi More

by Texas!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Torres
Jan 07, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 04, 2019

Dead battery problem solved Because Acura has no battery indicator on the dashboard, the battery going out is the first indicator something is wrong. I called Brandon in Service More

by DavidAcuraOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Service
Jan 04, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 04, 2019

Nick was terrific. Car buying -as stress free as it could be Nick was terrific, answered all my silly questions and was a knowledgeable, no pressure guy who was super easy to work with. Would highly recommend h More

by WilmaLouWho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decature Tounsel Jr, Nicholas Black
Jan 04, 2019 -

Gunn Acura responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience. We'd love the opportunity to understand how we can better serve you moving forward. Sincerely, Gunn Acura.

January 01, 2019

Great Service i am very pleased with the quality, convenience and speed of the Gunn Acura service department. We will continue to use them for all of our Acura ser More

by Max850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 02, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 31, 2018

Good service Brandon helpful and understanding. Worked quickly while I waited even with add one to be done. Waiting area nice easy use and some goodies. Will be ba More

by AcuraJack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and parts guy helped lots.
Jan 02, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 29, 2018

B1 services Great service and love online scheduling ability. Clean waiting area and refreshments. Deluded car clean and explained what was needed and what was do More

by Dreinagel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez , Frank Sumadi
Dec 31, 2018 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 23, 2018

Garrett was one of the best customer service rep Gunn Acura is always a pleasure to do business with. The associates are always willing to go above and beyond. Very professional and I don’t feel ta More

by Suziep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett and Giancarlo
Dec 24, 2018 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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