Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Quick and easy Services performed were explained and was quoted appropriate wait time. Garrett also explained services that would be due for the next visit. He also Services performed were explained and was quoted appropriate wait time. Garrett also explained services that would be due for the next visit. He also had my car washed and vacuumed. More
Satisfied Customer Very pleased with the service I received. I didn’t have an appointment but they still serviced my vehicle. Service was quick. Everyone is friendly and Very pleased with the service I received. I didn’t have an appointment but they still serviced my vehicle. Service was quick. Everyone is friendly and willing to make you visit pleasant. More
The Best Honest, great customer service. Pleasant people to deal with. Easy to get an appointment. Time estimates of service to be performed are usually pretty Honest, great customer service. Pleasant people to deal with. Easy to get an appointment. Time estimates of service to be performed are usually pretty accurate. Don't get the feeling of being ripped off. More
Service Completed the service in a timely manner. They are always friendly and leave my vehicle clean. They always keep you updated on the status of the servi Completed the service in a timely manner. They are always friendly and leave my vehicle clean. They always keep you updated on the status of the service and give you options for services. More
Dead battery problem solved Because Acura has no battery indicator on the dashboard, the battery going out is the first indicator something is wrong. I called Brandon in Service Because Acura has no battery indicator on the dashboard, the battery going out is the first indicator something is wrong. I called Brandon in Service and he lined me up for a new battery with full warranty, and explained my options. They were very busy with other cars, but I got the work done in under an hour. Service has always been superior at this dealership, which is why I have owned 5 Acuras over time (last few from Coby). More
Nick was terrific. Car buying -as stress free as it could be Nick was terrific, answered all my silly questions and was a knowledgeable, no pressure guy who was super easy to work with. Would highly recommend h Nick was terrific, answered all my silly questions and was a knowledgeable, no pressure guy who was super easy to work with. Would highly recommend him. When sitting down with the F&I guy, I was told "here is your monthly payment" with all the additional warranties slid in there with no explanation until I asked about the form. I was so unhappy to find out that the car was costing an extra $5000 for the additional warranties-which should have been brought up and explained when I first sat down-that I just about walked out of the dealership without buying a car. Why not be up front about the warranties, instead of sneaking them in as part of the "monthly payment". I am a CPA and don't appreciate someone not being honest with me about the numbers. Had I been told up front about the warranties, I would probably have bought them anyway. But the way it was done still makes me mad as xxxx. More
Great Service i am very pleased with the quality, convenience and speed of the Gunn Acura service department. We will continue to use them for all of our Acura ser i am very pleased with the quality, convenience and speed of the Gunn Acura service department. We will continue to use them for all of our Acura service routines. More
Good service Brandon helpful and understanding. Worked quickly while I waited even with add one to be done. Waiting area nice easy use and some goodies. Will be ba Brandon helpful and understanding. Worked quickly while I waited even with add one to be done. Waiting area nice easy use and some goodies. Will be back. More
B1 services Great service and love online scheduling ability. Clean waiting area and refreshments. Deluded car clean and explained what was needed and what was do Great service and love online scheduling ability. Clean waiting area and refreshments. Deluded car clean and explained what was needed and what was done. F More
Garrett was one of the best customer service rep Gunn Acura is always a pleasure to do business with. The associates are always willing to go above and beyond. Very professional and I don’t feel ta Gunn Acura is always a pleasure to do business with. The associates are always willing to go above and beyond. Very professional and I don’t feel taken advantage of as a woman More