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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

February 28, 2019

Great experience! Erik was wonderful and helpful he made the process smooth and simple. If you're searching for a new or used car I highly recommend Erik. More

by ROAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schwartz
Mar 01, 2019 -

Gunn Acura responded

Thank you! We’re glad Eric could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 28, 2019

Great place to buy your next car.. Excellent Service, Great Staff and wonderful attention to detail. I was worry free for the extent of my service.. Great Job Guys! and I'll be b More

by ILX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 01, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 28, 2019

Great service! Had our MDX in for a bearingnissue and got some routine maintenance done also. Javier, our service advisor, kept us well informed and always responded More

by Kking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 01, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 22, 2019

Quick service Got off of work at 7am and I had to wait for my vehicle. I was worried the service would take long but My vehicle was ready as promised. I was pleased More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Feb 22, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 21, 2019

New car We had a pleasant experience buying our new car. Frank is very professional and gives you all his attention explaining everything about the vehicle. I More

by Jeff and Julie Pickron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decature Tounsel Jr, Frank Sumadi
Feb 22, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 18, 2019

Excellent Experience!! 100% satisfied and would recommend to anyone. Eric Schwartz and Nick Black were extremely helpful, informative and efficient. Huge thanks to he Gunn More

by jonagar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Decature Tounsel Jr, Brady Hester, Nicholas Black, Erik Schwartz
Feb 19, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 16, 2019

Flat tire repair 4 stars because they provide excellent customer service but they were not very helpful in replacing the sealant of my tire repair kit that comes with More

by Randy238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
February 10, 2019

Customer satisfaction The ease of purchasing our new 2019 RDX grants a 5-star review! Eric Schwartz and the Gunn Acura team made the purchasing experience simple and hassl More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decature Tounsel Jr, Brady Hester, Erik Schwartz
Feb 11, 2019 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

February 05, 2019

Oil change and tire rotation Fast and efficient service. I know they will take good care of my car and me. Also found a recall and fixed that saving me another trip. Pleasant wa More

by Wisteria 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Feb 06, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 02, 2019

Routine maintenance Everyone in the Gunn Acura service department was outstanding. Brandon Saenz was the service manager that took care of me. They performed the requir More

by Acura2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
Feb 04, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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