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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

April 04, 2019

Javier Lozano service advisor. Great initial visit for service with Javier service advisor. Got right to the point and was very professional and precise. Got the problem addressed a More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen. , Javier Lozano
Apr 05, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

April 03, 2019

Gunn Acura ROCKS! I have driven Acuras and done business with Gunn Acura since 2000. I have always been given excellent service and had the best service representatives More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager of the service department is exceptional and is a great rep for GunnAcura, Javier Lozano
Apr 05, 2019 -

Gunn Acura responded

Thanks for letting us know, Connie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 02, 2019

Service Vehicle needed servicing due to Acura recall. The whole process from scheduling an appointment to completing the recall work was handled with a high d More

by Phils2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Apr 03, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 31, 2019

Friendly and knowledgeable Service associate was friendly and assured my good service on my vehicle. I love my Acura so I wanted to be sure I was taking it to the right place fo More

by Dano’06TL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Apr 01, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 30, 2019

Service at Gunn Acura They were very fast, friendly, and efficient with the service of my vehicle. It was also very helpful to have a loaner available to get to work. More

by DGarcia7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 01, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

March 29, 2019

Excellent technical support I received excellent service. Very friendly staff. They addressed all my problems within an hour. I highly recommend Acura.. I recommend to provide bu More

by ElA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember names of employees who helped me. They should give me their business cards.
Apr 01, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 29, 2019

Treated like a King Fast and Easy. Gunna Acura always has food and drinks in the waiting lounge and free WiFi, so I was able to get some work done. I had an appointment w More

by Kolbyklaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
Apr 01, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 28, 2019

Excellent From my arrival to my departure, my service advisor and the rest of the staff were all very accommodating and attentive to all my needs. My service ad More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Apr 01, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 24, 2019

Great Service! Javier was great as usual, appointment time was less than anticipated. I can tell a big difference in the alignment Too bad I’m on a diet those d More

by MDXdrivet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 25, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 20, 2019

Quick and superior service! I had to get my vehicle serviced for an unusual fix. Javier in service was prompt and clear with my services. I arrived and Lynch loaner was ready he More

by Rflores08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 20, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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