Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Javier Lozano service advisor. Great initial visit for service with Javier service advisor. Got right to the point and was very professional and precise. Got the problem addressed a Great initial visit for service with Javier service advisor. Got right to the point and was very professional and precise. Got the problem addressed and taken care of immediately. Thanks to to service tech Hai Nguyen More
Gunn Acura ROCKS! I have driven Acuras and done business with Gunn Acura since 2000. I have always been given excellent service and had the best service representatives I have driven Acuras and done business with Gunn Acura since 2000. I have always been given excellent service and had the best service representatives. I had my TXL at Gunn the other day for a Recall... Javier Lozano took care of my car and made sure everything was taken care of.... to perfection..... he even had my car washed for me... he was very efficient, polite and treated me like a “Queen”..... I appreciated all he did to give me exceptional care! Thank you again, Xavier! The people and service at Gunn Acura are the reasons I bought a new Acura and will continue to do so..???? More
Service Vehicle needed servicing due to Acura recall. The whole process from scheduling an appointment to completing the recall work was handled with a high d Vehicle needed servicing due to Acura recall. The whole process from scheduling an appointment to completing the recall work was handled with a high degree of excellence. More
Friendly and knowledgeable Service associate was friendly and assured my good service on my vehicle. I love my Acura so I wanted to be sure I was taking it to the right place fo Service associate was friendly and assured my good service on my vehicle. I love my Acura so I wanted to be sure I was taking it to the right place for auto care More
Service at Gunn Acura They were very fast, friendly, and efficient with the service of my vehicle. It was also very helpful to have a loaner available to get to work. They were very fast, friendly, and efficient with the service of my vehicle. It was also very helpful to have a loaner available to get to work. More
Excellent technical support I received excellent service. Very friendly staff. They addressed all my problems within an hour. I highly recommend Acura.. I recommend to provide bu I received excellent service. Very friendly staff. They addressed all my problems within an hour. I highly recommend Acura.. I recommend to provide business cards to clients, so I would know the names. More
Treated like a King Fast and Easy. Gunna Acura always has food and drinks in the waiting lounge and free WiFi, so I was able to get some work done. I had an appointment w Fast and Easy. Gunna Acura always has food and drinks in the waiting lounge and free WiFi, so I was able to get some work done. I had an appointment while I was waiting, when I told my service rep to call me when they were complete and that I was taking an Uber, he offer me a ride in their shuttle cars. They always have consistently amazing service. More
Excellent From my arrival to my departure, my service advisor and the rest of the staff were all very accommodating and attentive to all my needs. My service ad From my arrival to my departure, my service advisor and the rest of the staff were all very accommodating and attentive to all my needs. My service advisor, Dale Thames, provided me with information on my car, updating me periodically on the status of the service. He provided me with information on suggested repairs needed in the future More
Great Service! Javier was great as usual, appointment time was less than anticipated. I can tell a big difference in the alignment Too bad I’m on a diet those d Javier was great as usual, appointment time was less than anticipated. I can tell a big difference in the alignment Too bad I’m on a diet those donuts really look good 😁I can tell a big difference in the alignment. More
Quick and superior service! I had to get my vehicle serviced for an unusual fix. Javier in service was prompt and clear with my services. I arrived and Lynch loaner was ready he I had to get my vehicle serviced for an unusual fix. Javier in service was prompt and clear with my services. I arrived and Lynch loaner was ready he had my information prepared and imeddiately knew what my vehicle needed. He also let me know how long the service would be and kept in touch throughout the process. When I arrived to pick up my vehicle it was efficient. Overall superior experience! More