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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

April 23, 2019

Battery replacement My Acura ILX only has 24,000 miles and the battery went out on it without warning. It left me stranded. I took it to the dealer for a battery replacem More

by JennnG3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
April 22, 2019

Acura MDX A Spec Frank was a delight to work with. Very knowledgeable, caring and interested in our needs and wants. He went above and beyond my expectations of a sale More

by Erik B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Sumadi
Apr 22, 2019 -

Gunn Acura responded

Thank you, Erik! We’re glad Frank could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 16, 2019

No problems Decent amenities at the dealer and communication during the wait were appreciated. Plan to return in the near future for other work. Thanks for the he More

by Godsgift03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret
Apr 17, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 15, 2019

Service Department B 1 2 3 Service department is superb. Professional & courteous people who are very knowledgeable. The customer is treated as a guest. Always a pleasurable exp More

by Cliff81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Apr 16, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

April 13, 2019

Everyone did great My only complaint is that this review requires me to type up at least 25 words. Almost there, almost there, now I have 25. More

by julielpolansky@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Apr 16, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

April 12, 2019

Superb experience😊 Quite pleased with Gunn Acura service as a loyal customer. Have our MDX and TL service performed here routinely. Always responsive to concerns and req More

by E&EL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy; Dale
Apr 16, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

April 06, 2019

Quick and Thorough Check Arrived at 7 for a faulty battery and also an oil change. Service tech quickly scanned my car had all my car history in seconds. He listened to my con More

by ML5218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 08, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

April 06, 2019

2009 TL Service Javier Lozano is awesome! He kept me informed and was so patient when I kept adding on additional items. He was so easy to talk to and his intereste More

by etbhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 08, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

April 05, 2019

Excellent Service I took my Acura to Gunn for a recall notice. I also needed additional work done including warranty work for Expel. I must say. I got the car back th More

by Guitarman55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 08, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

April 04, 2019

Service-Garrett was Efficient I was very pleased with the service I received at my appt. Garrett was pleasant, and went above & beyond to get everything taken care of in a timely m More

by TLPenn73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez , Matt Bousson, Javier Lozano, Will Chaudhry
Apr 05, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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