Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Battery replacement My Acura ILX only has 24,000 miles and the battery went out on it without warning. It left me stranded. I took it to the dealer for a battery replacem My Acura ILX only has 24,000 miles and the battery went out on it without warning. It left me stranded. I took it to the dealer for a battery replacement. I spent almost 4 hours. The dealer service department fail to place the red plastic protector on the battery terminal. It was left in my cup holder. The radio code was not entered. I left without a workable radio. Terrible service More
Acura MDX A Spec Frank was a delight to work with. Very knowledgeable, caring and interested in our needs and wants. He went above and beyond my expectations of a sale Frank was a delight to work with. Very knowledgeable, caring and interested in our needs and wants. He went above and beyond my expectations of a sales rep. As a 20 year customer and owner of 2 other Acura’s, it’s wonderful to see service and dedication such as the work demonstrated by Frank More
No problems Decent amenities at the dealer and communication during the wait were appreciated. Plan to return in the near future for other work. Thanks for the he Decent amenities at the dealer and communication during the wait were appreciated. Plan to return in the near future for other work. Thanks for the help More
Service Department B 1 2 3 Service department is superb. Professional & courteous people who are very knowledgeable. The customer is treated as a guest. Always a pleasurable exp Service department is superb. Professional & courteous people who are very knowledgeable. The customer is treated as a guest. Always a pleasurable experience. Have purchased 4 cars from here. More
Everyone did great My only complaint is that this review requires me to type up at least 25 words. Almost there, almost there, now I have 25. My only complaint is that this review requires me to type up at least 25 words. Almost there, almost there, now I have 25. More
Superb experience😊 Quite pleased with Gunn Acura service as a loyal customer. Have our MDX and TL service performed here routinely. Always responsive to concerns and req Quite pleased with Gunn Acura service as a loyal customer. Have our MDX and TL service performed here routinely. Always responsive to concerns and request. More
Quick and Thorough Check Arrived at 7 for a faulty battery and also an oil change. Service tech quickly scanned my car had all my car history in seconds. He listened to my con Arrived at 7 for a faulty battery and also an oil change. Service tech quickly scanned my car had all my car history in seconds. He listened to my concerns and took my keys and I was off to work in about 5 minutes. I received a call about all recommend service, was even sent info in writing for review. Was called as soon as my car was ready and pick up was almost as quick as drop off. More
2009 TL Service Javier Lozano is awesome! He kept me informed and was so patient when I kept adding on additional items. He was so easy to talk to and his intereste Javier Lozano is awesome! He kept me informed and was so patient when I kept adding on additional items. He was so easy to talk to and his interested in providing great customer service/support. He is now my go to service professional. I would also highly recommend him. More
Excellent Service I took my Acura to Gunn for a recall notice. I also needed additional work done including warranty work for Expel. I must say. I got the car back th I took my Acura to Gunn for a recall notice. I also needed additional work done including warranty work for Expel. I must say. I got the car back that day! Repaired. New Wxpel. Ready to go. J am impressed. More
Service-Garrett was Efficient I was very pleased with the service I received at my appt. Garrett was pleasant, and went above & beyond to get everything taken care of in a timely m I was very pleased with the service I received at my appt. Garrett was pleasant, and went above & beyond to get everything taken care of in a timely manner. More