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Gunn Acura
San Antonio, TX
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,004 reviews
May 02, 2019
Fast n courteous. Brandon at the service department took care of the problem with my navigation screen and adjusted the uneven height of the hood on my RDX. Pleased it Brandon at the service department took care of the problem with my navigation screen and adjusted the uneven height of the hood on my RDX. Pleased it was done quickly. Thanks, to the courteous staff at Gunn Acura. More
by L Cosper
Employees Worked With
Brandon
May 01, 2019
Brandon from service department was excellent, well mannered & very professional. His Customer service was greatly appreciated. If I go back, I would ask for from service department was excellent, well mannered & very professional. His Customer service was greatly appreciated. If I go back, I would ask for him. More
by Tlx2016.SAB
Employees Worked With
Brandon
April 29, 2019
Great experience Javier Zavala exceeded expectation and he was kind! Thank you for a wonderful experience. Would highly recommend Gunn Acura to my friends family and Javier Zavala exceeded expectation and he was kind! Thank you for a wonderful experience. Would highly recommend Gunn Acura to my friends family and professional network. More
by Rocking Acura
Employees Worked With
Javier Lozano
April 27, 2019
Great Customer Service Hector Diaz from the sales department did an amazing job in helping my husband and I find the perfect car! He was helpful and gave me all the necessar Hector Diaz from the sales department did an amazing job in helping my husband and I find the perfect car! He was helpful and gave me all the necessary details I needed to make sure I was choosing the right vehicle for me. I highly recommend Gun Acura for your next car purchase but please make sure to ask for Hector Diaz he will definitely take care of you like he took good care of us. More
by JacMilton122
Employees Worked With
Hector Diaz
April 27, 2019
Great Customer Service After 14 years I decided to take the plunge and buy a new car. I have to say Frank had the best knowledge of the Acura and really great customer serv After 14 years I decided to take the plunge and buy a new car. I have to say Frank had the best knowledge of the Acura and really great customer service. We are so happy with our brand new MDX. More
by Modesta1
April 25, 2019
Oil & Filter Change Mr. Fernandez was very attentive, respectful and qualified to discuss the needs of my vehicle. I have been servicing my RL at Gunn for 9 years and wi Mr. Fernandez was very attentive, respectful and qualified to discuss the needs of my vehicle. I have been servicing my RL at Gunn for 9 years and will continue to do so for years to come. More
by OtteJames2007RL
Employees Worked With
Giancarlo Fernandez
April 24, 2019
Daughter's ILX Had to bring my daughter's car in for a recall. Dale in service was outstanding! He was on top of everything whenever I checked on her car. The servi Had to bring my daughter's car in for a recall. Dale in service was outstanding! He was on top of everything whenever I checked on her car. The service was done quickly as well. Thank you Dale! More
by Acura Driver
Employees Worked With
Dale Thames
April 24, 2019
MDX service and recall I wish the dealership would automatically apply discounts that are currently available. I received coupons in the mail but didn’t have them at the tim I wish the dealership would automatically apply discounts that are currently available. I received coupons in the mail but didn’t have them at the time and they did not apply them even when I asked. More
by Trathweg
Employees Worked With
Javier Lozano
April 23, 2019
No follow up and unmindful Service associate was unmindful on the request I made when dropping off the car for service. Also on the follow up call a week out he still was still Service associate was unmindful on the request I made when dropping off the car for service. Also on the follow up call a week out he still was still negligent on my request. I’m still waiting on a follow up from this associate. More
by Estala
Employees Worked With
Javier Lozano
April 23, 2019
Service experience Great service experience. Everyone was friendly and helpful. Service plus recall completed timely. Great explanation of work performed. Comfortable wa Great service experience. Everyone was friendly and helpful. Service plus recall completed timely. Great explanation of work performed. Comfortable waiting area. In and out with no problems! More
by Khill
Employees Worked With
Chris
