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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

May 30, 2019

Amazing service I took vehicle in for an oil change and state inspection. While I was there they took care of other items vehicle needed to get serviced and while I More

by Ann210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 31, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 29, 2019

Sales and service Very professional. Recommend anyone to buy a car or get their car serviced there. Have been following their service recommendations and did not have a More

by acura_anytime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Thames, Javier Lozano
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 28, 2019

Loveeeeed our salesman Erik was a super kind, detailed, honest salesman. He treated us like family from start to finish. We’ve bought a ton of vehicles throughout the years More

by Crburke15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Hester, Erik Schwartz
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

May 27, 2019

Recall Repairs and Service I had a great experience getting my car serviced. Garrett took my car right away and had it washed and ready for me when I returned.! More

by MDX Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 25, 2019

Routine Oil/Filter change, tire rotation & wheel alignment Great service, knowledgeable staff, outstanding dealership. Garrett, Phillip & Ali are outstanding employees.waiting areas are neat, clean, stocked wi More

by Mooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Zibakalam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett in service along with Phillip are both outstanding.
May 29, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 25, 2019

Recall notice Acura always washes and vacuums car this time around no vacuum. Don’t know why they didn’t seem to be busy and they kept my car from 12 to 5:30 so th More

by Bel1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 24, 2019

My Car Died But Gunn Acura Resurrected Her Tuesday morning my car started vibrating before my computer system started talking to me or any of the warning lights started flashing. It was 0645 an More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 23, 2019

On Time Got there a few minutes before my service appointment. Service Technician was at my door as soon as I placed the car in park. Got my car back within t More

by R.Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack took my call and set up my appointment.
May 29, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 21, 2019

RDX Service Dale Thames, the service person that was responsible for the servicing of our RDX did an excellent job in communicating with me on the status of the s More

by RDXowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
May 29, 2019 -

Gunn Acura responded

Thank you! We’re glad Dale could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 21, 2019

Positive experience overall Car was as described....love it! Took to long to get into finance for a cash transaction and car was not filled up with fuel when we were driving o More

by AustinMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Woodward
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We will pass along your comments to our team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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