Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Amazing service I took vehicle in for an oil change and state inspection. While I was there they took care of other items vehicle needed to get serviced and while I I took vehicle in for an oil change and state inspection. While I was there they took care of other items vehicle needed to get serviced and while I thought I would be without a car for the day, they got it all done in a little over 3 hours! Amazing work!! More
Sales and service Very professional. Recommend anyone to buy a car or get their car serviced there. Have been following their service recommendations and did not have a Very professional. Recommend anyone to buy a car or get their car serviced there. Have been following their service recommendations and did not have any problems as a result so far. More
Loveeeeed our salesman Erik was a super kind, detailed, honest salesman. He treated us like family from start to finish. We’ve bought a ton of vehicles throughout the years Erik was a super kind, detailed, honest salesman. He treated us like family from start to finish. We’ve bought a ton of vehicles throughout the years and never have we had such an amazing experience. This is the guy to see! What an asset. More
Recall Repairs and Service I had a great experience getting my car serviced. Garrett took my car right away and had it washed and ready for me when I returned.! I had a great experience getting my car serviced. Garrett took my car right away and had it washed and ready for me when I returned.! More
Routine Oil/Filter change, tire rotation & wheel alignment Great service, knowledgeable staff, outstanding dealership. Garrett, Phillip & Ali are outstanding employees.waiting areas are neat, clean, stocked wi Great service, knowledgeable staff, outstanding dealership. Garrett, Phillip & Ali are outstanding employees.waiting areas are neat, clean, stocked with drinks & snacks & appreciated by the customers. More
Recall notice Acura always washes and vacuums car this time around no vacuum. Don’t know why they didn’t seem to be busy and they kept my car from 12 to 5:30 so th Acura always washes and vacuums car this time around no vacuum. Don’t know why they didn’t seem to be busy and they kept my car from 12 to 5:30 so they had plenty of time More
My Car Died But Gunn Acura Resurrected Her Tuesday morning my car started vibrating before my computer system started talking to me or any of the warning lights started flashing. It was 0645 an Tuesday morning my car started vibrating before my computer system started talking to me or any of the warning lights started flashing. It was 0645 and I needed to get my son to school and me to work; I called Gunn Acura, spoke to Javier Lozano in the servicing department and he sprang into action. He got me an appointment on the same day even though they were at max capacity for the day with other appointments. While I didn’t get an answer until the following day, I wasn’t upset because I already knew how packed they were servicing other vehicles. Would I recommend anyone to Gunn Acura? Yes I would. Go see Javier Lozano because he helped this stressed out Mama in her time of need. More
On Time Got there a few minutes before my service appointment. Service Technician was at my door as soon as I placed the car in park. Got my car back within t Got there a few minutes before my service appointment. Service Technician was at my door as soon as I placed the car in park. Got my car back within the hour. 👍🏽 Tech didn’t attach business card to receipt. More
RDX Service Dale Thames, the service person that was responsible for the servicing of our RDX did an excellent job in communicating with me on the status of the s Dale Thames, the service person that was responsible for the servicing of our RDX did an excellent job in communicating with me on the status of the service, what was being done to the car, and additional items identified for supplemental service. He was one of the best service people that I have dealt with at a service center. Nicely done Dale. More
Positive experience overall Car was as described....love it! Took to long to get into finance for a cash transaction and car was not filled up with fuel when we were driving o Car was as described....love it! Took to long to get into finance for a cash transaction and car was not filled up with fuel when we were driving off. We specifically asked for paperwork to be ready upon arrival in order to be done and out quickly. More