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Gunn Acura
San Antonio, TX
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,004 reviews
August 16, 2019
Excellent service The team members were courteous and listened to my concerns. Service on my vehicle was completed in a timely manner. My service rep. was also good a The team members were courteous and listened to my concerns. Service on my vehicle was completed in a timely manner. My service rep. was also good about contacting me in regards to my vehicle status while the issue was being addressed. More
by Asam
Employees Worked With
Dale
August 16, 2019
Great Service Highly recommend Eric Woodward of Gunn Acura. He made buying car seamless. Love my new MDX. He carefully listened to my needs and provided excellent s Highly recommend Eric Woodward of Gunn Acura. He made buying car seamless. Love my new MDX. He carefully listened to my needs and provided excellent service. More
by Uzwal
Employees Worked With
Erik Woodward
August 16, 2019
Awesome Carla was very nice and helpful. I would come here anytime. She inform me of anything that needed to be done to my vehicle I really appreciated that Carla was very nice and helpful. I would come here anytime. She inform me of anything that needed to be done to my vehicle I really appreciated that very much. More
by Hopeaguilar18$
Employees Worked With
,carla
August 14, 2019
Oil change The website said that oil change is $39.99 while the dealership charged me $45. I dont know which one of them is not telling the truth. The oil change The website said that oil change is $39.99 while the dealership charged me $45. I dont know which one of them is not telling the truth. The oil change and fixing the recall for tailgate lights took 2 hours! No wonder people are going to have the service done outside somewhere else. More
by Chris
Employees Worked With
Garrett guttierrez
August 13, 2019
Amazing service I always get my service done from Javier Lozano really nice guy very thorough this time when I came they even washed my car from me Very professional I always get my service done from Javier Lozano really nice guy very thorough this time when I came they even washed my car from me Very professional the service department go above and beyond to make sure the customers are taking care off I would definitely be coming back More
by Willfrom
Employees Worked With
Javier Lozano, Will Chaudhry
August 12, 2019
Great service Service for my vehicle was great. Thanks Brandon. The waiting area was great and the wait time for service was quicker than stated. I will return. Service for my vehicle was great. Thanks Brandon. The waiting area was great and the wait time for service was quicker than stated. I will return. More
by JohnP
Employees Worked With
Brandon
August 10, 2019
Excellent Pricing was what I expected. Employees were friendly and knowledgeable. Location is out of my way be it that it’s the only Acura location in town. I’d Pricing was what I expected. Employees were friendly and knowledgeable. Location is out of my way be it that it’s the only Acura location in town. I’d definitely take it back to receive proper care on my vehicle though. More
by at1001
Employees Worked With
Chris
August 08, 2019
Service Received great service from Giancarlo Fernandez .. he was very professional and courteous and kept me updated on the status of my vehicle .. Thanks!!! Received great service from Giancarlo Fernandez .. he was very professional and courteous and kept me updated on the status of my vehicle .. Thanks!!! GREAT JOB GIANCARLO!!!! More
by Satisfied Customer
Employees Worked With
Giancarlo Fernández
August 06, 2019
Speedy and responsive service My light went on while I was driving to work and I turned around and drove to the dealership service department, calling in the phone to let them know My light went on while I was driving to work and I turned around and drove to the dealership service department, calling in the phone to let them know I was on my way. Chris met me and took my car and there was a shuttle waiting to leave. I was at work only 30 minutes later than usual. The car was ready by 2:30, with an alternator replaced and other work done. My day was hardly disturbed as I was able to pick up the car a few minutes before they closed. Great experience. More
by Sommer
Employees Worked With
Chris
August 06, 2019
Great Service Great service department at this dealership, the text messages during the process allowed me to plan my day and no stress. I recommend it highly Great service department at this dealership, the text messages during the process allowed me to plan my day and no stress. I recommend it highly More
by Andy123
