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Gunn Acura
San Antonio, TX
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,004 reviews
October 22, 2019
Regular service Javier took care of my car needs promptly. He was very friendly and considerate. He told me I needed an alignment and inspection and took care of th Javier took care of my car needs promptly. He was very friendly and considerate. He told me I needed an alignment and inspection and took care of the issues. More
by Johnnyyank1863
Employees Worked With
Javier Lozano
October 20, 2019
Acura RDX Hector was professional and courteous. Another easy fairly quick process to purchase our new Acura RDX. We will return in the future to purchase again Hector was professional and courteous. Another easy fairly quick process to purchase our new Acura RDX. We will return in the future to purchase again. More
by Happy camper
Employees Worked With
Hector
October 18, 2019
Great experience Javier was very helpful in getting my car diagnosed and getting a loaner car for me to use during the time my car was serviced. Javier was very helpful in getting my car diagnosed and getting a loaner car for me to use during the time my car was serviced. More
by MKC
Employees Worked With
Javier Lozano
October 17, 2019
Amazing and Blessed Experiences!!! Ask and you shall receive! I spent 3 years researching my next car buy ,but I never anticipated an amazing non-pushy, top notch car experience. Erik Ask and you shall receive! I spent 3 years researching my next car buy ,but I never anticipated an amazing non-pushy, top notch car experience. Erik and Brady were extra helpful!!! Loved them! My happiness was their number one concern. Not to mention I was able to fulfill my childhood dream of owning a Volvo!!! More
by Cheryl
Employees Worked With
Finance Officer- Willy Vanta and Brandon Saenz , Brady Hester, Erik Schwartz
October 16, 2019
Excellent Service Javier was an excellent Service Technician. Very knowledgeable and professional. He was able to diagnose and recommend unseen issues with my car. I wi Javier was an excellent Service Technician. Very knowledgeable and professional. He was able to diagnose and recommend unseen issues with my car. I will definitely request Javier when I return for my next service. More
by John Lety
Employees Worked With
Javier Lozano
October 14, 2019
Kind, helpfully to find the car we wanted We found a couple of the vehicles we were interested in on line. We were greeted immediately by sales rep Sarah. First plus for Gunn. She was kind and We found a couple of the vehicles we were interested in on line. We were greeted immediately by sales rep Sarah. First plus for Gunn. She was kind and kept the experience fun and did not waste our time all. Showed us the vehicles we asked about and anything that we may have liked based on the information we have her. We gave our Max spending and they worked very hard to get us there. We said yes on the purchase of the Acura RDX. We gave all information required and was told we could go grab a bite to eat. It would be about an hour. That was a little after 5:00. This is where it became discouraging. They were to close at 7:00 yet they never submitted our paperwork to the bank till after 7:00 and was well after that before we could sign paperwork. Again everyone was so kind. But we had been there since 3:00 and by 7:00 we had lost the excitement of buying the car and nearly changed our mind, but we didn't and we did leave with the car which was close to 8:00. I only wish that financing could have run a little more efficient. More
by SheilaB
October 14, 2019
Friendly, Fast Service This is the 3rd Acura I bought from Gunn Acura. My salesman Erik Woodward always. Heck’s in with me after the sales. If he knows my car is in for serv This is the 3rd Acura I bought from Gunn Acura. My salesman Erik Woodward always. Heck’s in with me after the sales. If he knows my car is in for service he helps follow up with my Service Writer Dale Thames. Dale is always communicating with me when my car is in for service. My car is ALWAYS returned clean. More
by xx
Employees Worked With
Dale Thames , Erik Woodward
October 14, 2019
Excellent service department My service manager Brandon S. Takes good care of my MDX and always keeps me posted on the status of repairs. Thank you for the great service! My service manager Brandon S. Takes good care of my MDX and always keeps me posted on the status of repairs. Thank you for the great service! More
by pl
Employees Worked With
Brandon Saenz
October 12, 2019
They just don’t come any better than this. All of the They just don’t come any better than this. All of the gentleman, but especially Andrew, my sales person for the last 12 years, just makes everything They just don’t come any better than this. All of the gentleman, but especially Andrew, my sales person for the last 12 years, just makes everything easy... I am always grateful for a professional and caring attitude—-with the same follow through. More
by Marion
October 10, 2019
Standards Lacking Have noticed that the last few times we have been service has deteriorated. Takes much longer for simple service. Ask for car wash and inside Have noticed that the last few times we have been service has deteriorated. Takes much longer for simple service. Ask for car wash and inside clean - not noticeable at all. Dashboard still dusty, nothing CLEAN. On top of that my control panel has been set to stations I do not want and the screen changed every time I get into the car. I had it on CLOCK, now it is on travel,gas whatever. Try to change it back, set it, get in the next day....poof back to what whomever set it when working on the car. Just not the same anymore there at Gunn Acura. My husband and I have purchased Acura’s from you all since the first Integra came out. always stellar service. Now much left to be desired. Love the car, not so much taking it in anymore. More
by AJnTX
