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Gunn Acura
San Antonio, TX
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,004 reviews
November 14, 2019
Preparing for a long trip and didn’t want to have to stop for service en route. Express Service representative Carla was excellent. Got exactly the help we needed, quickly and economically. Ten out of ten for service en route. Express Service representative Carla was excellent. Got exactly the help we needed, quickly and economically. Ten out of ten in every way. More
by amatpease
Employees Worked With
Carla Aguinaga
November 13, 2019
Ali is hands down, an amazing asset to Gunn Acura. On point customer service. So great that I came back to buy another new vehicle for my family, and I bring my vehicles to get servd. point customer service. So great that I came back to buy another new vehicle for my family, and I bring my vehicles to get servd. More
by Ursula.a.whitaker
Employees Worked With
November 12, 2019
Customer service department is outstanding. Service department staff was very courteous and professional. I am very happy with my vehicle and its performance. Kudos to Gunn Acura. department staff was very courteous and professional. I am very happy with my vehicle and its performance. Kudos to Gunn Acura. More
by Thomas
Employees Worked With
Other Employees :
Carla from Services , Javier Lozano
November 06, 2019
Great customer service! I would totally have my car serviced there again. The people at the service department were attentive to my car needs and helped to take care of any issue I had. serviced there again. The people at the service department were attentive to my car needs and helped to take care of any issue I had. More
by AL
Employees Worked With
Javier Lozano
November 01, 2019
Never seems to amaze me just how AMAZING the customer service is at Gunn Acura. Carla Aguinaga and Javier Lozano always treat with the utmost respect and always explain the results with clarity. service is at Gunn Acura. Carla Aguinaga and Javier Lozano always treat with the utmost respect and always explain the results with clarity. More
by MarcoM
Employees Worked With
Carla Aguinaga, Javier Lozano
October 31, 2019
I took my Acura MDX in for a tailgate recall. The Gunn representative was professional and thorough from start to finish. The waiting area was inviting and clean. representative was professional and thorough from start to finish. The waiting area was inviting and clean. More
by Momo
Employees Worked With
Javier Lozano
October 31, 2019
Excellent service, kept informed of each stage. My service rep Garret was very personable and most attentive. Very pleased to have worked with him. A true asset to your organization. service rep Garret was very personable and most attentive. Very pleased to have worked with him. A true asset to your organization. More
by Saramisha2000@yahoo.com
Employees Worked With
Garret Gutierrez
October 30, 2019
My first visit to Gunn Acura was a good ezperience. I was shown around the comfortable waiting area and my car was ready earlier than expected. Gianncarlo was great. shown around the comfortable waiting area and my car was ready earlier than expected. Gianncarlo was great. More
by Debbie
Employees Worked With
Gianncarlo, Javier Lozano
October 26, 2019
Best service ever and I will always recommend Acura I have always had the best service from Acura the salesman of service people and everyone is so friendly and I also enjoyed the massage thank you I have always had the best service from Acura the salesman of service people and everyone is so friendly and I also enjoyed the massage thank you More
by Marie
October 26, 2019
Wonderful experience! Carla was wonderful!! Very fast and efficient service, love coming to this dealership. Experience has ensured I will continue to purchase Acura vehicles in the future. De Very fast and efficient service, love coming to this dealership. Experience has ensured I will continue to purchase Acura vehicles in the future. Definitely recommend. More
by 21ashlyn
Employees Worked With
Carla
