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Gunn Acura

San Antonio, TX

4.8
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,001 reviews

November 22, 2019

Chris was friendly, efficient and provided me with the information I requested regarding parts. He was very helpful and responded to my test immediately. Thank you More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cotton
Nov 25, 2019 -

Gunn Acura responded

Thank you, Maria! We’re glad Chris could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 21, 2019

Sales rep Ali was very professional and patient with us. We visited multiple times to see the same car and he had answers to all our questions and never rushed us to a decision. More

by AV
Recommend Dealer
Yes
Employees Worked With
Ali Zibakalam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 20, 2019

Service was terrific. My car is clean and in very good shape. Carla was awesome. The car no longer has red lights flashing for service. Smooth ride. More

by Great Service all the time.
Recommend Dealer
Yes
Employees Worked With
Carla. Aguinaga
Nov 21, 2019 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

November 19, 2019

I always enjoy the experience at Gunn Acura - professional employees and a great atmosphere. Everyone is friendly and helpful - donuts and coffee are a nice touch! Blake Middleton More

by blakehmiddleton
Recommend Dealer
Yes
Employees Worked With
Dale in Service - very helpful!, Javier Lozano
Nov 21, 2019 -

Gunn Acura responded

Thanks for letting us know, Blake. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 19, 2019

Most of the time service is quick/ efficient. Occasionally I have to wait longer than I feel I should. The people are ALWAYS friendly and polite. More

by leslyn
Recommend Dealer
Yes
Employees Worked With
Giancarlo was great!
Nov 21, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 17, 2019

Excellent service! Thorough review and answered all questions while making suggestions. Will definitely return to Gunn Acura for service needs and will consider this dealership when it is time to repl More

by Neeciestark
Recommend Dealer
Yes
Employees Worked With
Chris, Javier Lozano
Nov 18, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

November 17, 2019

Setting up the appointment only took minutes and was easy and convenient to do. The service provided was accomplished with professionalism and the service person (cannot remember his name) was sincere and ve More

by DebMDX
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Nov 18, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 14, 2019

Preparing for a long trip and didn’t want to have to stop for service en route. Express Service representative Carla was excellent. Got exactly the help we needed, quickly and economically. Ten out of ten More

by amatpease
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Nov 15, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

November 13, 2019

Ali is hands down, an amazing asset to Gunn Acura. On point customer service. So great that I came back to buy another new vehicle for my family, and I bring my vehicles to get servd. More

by Ursula.a.whitaker
Recommend Dealer
Yes
Employees Worked With
Ali Zibakalam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

November 12, 2019

Customer service department is outstanding. Service department staff was very courteous and professional. I am very happy with my vehicle and its performance. Kudos to Gunn Acura. More

by Thomas
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla from Services , Javier Lozano
Nov 13, 2019 -

Gunn Acura responded

Thanks, Thomas! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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