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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

December 22, 2019

Been a customer 1981 and find the service very good. My car was serviced Saturday and I was pleased with the Assistance of Carla . Excellent deslership More

by Richardl
Recommend Dealer
Yes
Employees Worked With
carla, Javier Lozano
Dec 23, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 20, 2019

The guys were very efficient and with lots of energy. There really took care of my needs for the car and would also like to thank them for cleaning my car. More

by riyazvira
Recommend Dealer
Yes
Employees Worked With
Garrett , Javier Lozano
Dec 20, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 17, 2019

Gunn Acura Customer Review Giancarlo was friendly, very efficient, made several trips to update me on the status of my vehicle, and provided a very detailed report at the end. More

by Gunn customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo, service representative
Dec 19, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 11, 2019

Best service as always. Very good experience and Very nice and caring staff . Thanks for the good service for years and happy thanksgiving to all of them . More

by Freedom11882003sam
Recommend Dealer
Yes
Employees Worked With
Chris is the best , Javier Lozano
Dec 16, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

December 10, 2019

Great customer service. Javier Lazono was extremely courteous. Offered me a courtesy shuttle when I told him I was going to walk to the shopping center a few blocks away and followed up to ensure all r More

by Dsommers
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Dec 16, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 08, 2019

I took my car in for an oil change and John Carlos was the person who assisted me. He was very professional and thorough in explaining what needed to be done. He also helped me with my car phone connecti More

by Craig.bartlett1
Recommend Dealer
Yes
Employees Worked With
John Carlos - excellent service
Dec 09, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 03, 2019

Was overall a good experience buying the vehicle and the best price for the vehicle compared to other dealers. Our agent Graham Ryan was very helpful More

by Manish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
Dec 05, 2019 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

December 01, 2019

Excellent overall experience in purchasing a new car! From the moment in arrived at the dealer i was welcomed by Sarah Shahan, she was very helpful in finding the right fit for me, it required a custom or More

by Tammytrascher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Shahan & Willie (i do not have his last name), Brady Hester
Dec 02, 2019 -

Gunn Acura responded

Thank you! We’re glad Sarah could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 29, 2019

Service department can’t be more friendlier/ all over 5 ⭐️ Always on time by finishing service /Free car wash is a big plus THANKS GUNN ACURA More

by Stlvia
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Dec 02, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 27, 2019

I was impressed by the service writer Garrett. He was knowledgeable and explained everything to my satisfaction. He also followed up on some additional work required and I was able to get back on the ro More

by chimico
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Dec 02, 2019 -

Gunn Acura responded

Thank you! We’re glad Garrett could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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