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Gunn Acura

San Antonio, TX

4.8
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,001 reviews

December 11, 2019

Best service as always. Very good experience and Very nice and caring staff . Thanks for the good service for years and happy thanksgiving to all of them . More

by Freedom11882003sam
Recommend Dealer
Yes
Employees Worked With
Chris is the best , Javier Lozano
Dec 16, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

December 10, 2019

Great customer service. Javier Lazono was extremely courteous. Offered me a courtesy shuttle when I told him I was going to walk to the shopping center a few blocks away and followed up to ensure all r More

by Dsommers
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Dec 16, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 08, 2019

I took my car in for an oil change and John Carlos was the person who assisted me. He was very professional and thorough in explaining what needed to be done. He also helped me with my car phone connecti More

by Craig.bartlett1
Recommend Dealer
Yes
Employees Worked With
John Carlos - excellent service
Dec 09, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 03, 2019

Was overall a good experience buying the vehicle and the best price for the vehicle compared to other dealers. Our agent Graham Ryan was very helpful More

by Manish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
Dec 05, 2019 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

December 01, 2019

Excellent overall experience in purchasing a new car! From the moment in arrived at the dealer i was welcomed by Sarah Shahan, she was very helpful in finding the right fit for me, it required a custom or More

by Tammytrascher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Shahan & Willie (i do not have his last name), Brady Hester
Dec 02, 2019 -

Gunn Acura responded

Thank you! We’re glad Sarah could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 29, 2019

Service department can’t be more friendlier/ all over 5 ⭐️ Always on time by finishing service /Free car wash is a big plus THANKS GUNN ACURA More

by Stlvia
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Dec 02, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 27, 2019

I was impressed by the service writer Garrett. He was knowledgeable and explained everything to my satisfaction. He also followed up on some additional work required and I was able to get back on the ro More

by chimico
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Dec 02, 2019 -

Gunn Acura responded

Thank you! We’re glad Garrett could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 26, 2019

I always take both of my Acura’s here, and my advisor is Dale Thames, he always explain what he’ll do the car, and is very reasonable, honest and easy to work with, Thank you! More

by Adrian Garza
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Dec 02, 2019 -

Gunn Acura responded

Thank you, Adrian! We’re glad Dale could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 25, 2019

They were courteous, polite and very professional when dealing with a person and there problems with their vehicle and helping you come to a solution. More

by Scaad68
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Nov 26, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 24, 2019

Christ Cotton covered all my needs on my Acura MDX whit profesionalismo,attention to details and great costumer service. The waiting area is awesome, plenty of great coffee, donuts, juices, water and snack More

by My Acura MDX 123
Recommend Dealer
Yes
Employees Worked With
Chris Cotton
Nov 25, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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