Back

Gunn Acura

San Antonio, TX

4.8
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
Contact Dealership

11911 Interstate 10 W

San Antonio, TX

78230

Directions

By Type

Showing 1,001 reviews

December 29, 2019

Coby made a difficult experience tolerable. Knowledgable, solutions oriented professional.Coby was able to find a vehicle that’s suited our sons needs to the letter. More

by darren
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Gunn Acura responded

Thank you, Darren! We’re glad Coby could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 29, 2019

In all the years we've been a Gunn Acura customer, the level of service and customer care has never been less than fantastic and fairly priced! More

by steveb78249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service department
Jan 02, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 27, 2019

Our Sales Consultant, Andrew D’Souza, did an excellent job! He was professional, knowledgeable, thorough, friendly, and helpful. So far, our new TLX has been awesome! More

by Mark Liberatore
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Finance Manager, Amir Youssef, also did a great job! Five Stars to him too!!
Jan 02, 2020 -

Gunn Acura responded

Thank you, Mark! We’re glad Andrew could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 27, 2019

We received excellent customer service upon arrival by Mr. Javier Lozano. His professionalism and attention to our needs was greatly appreciated. Thank you, Acura for the service and the commitment by the More

by crobles836
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 02, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

December 27, 2019

Overall the dealership is great. We bought a used car and I had asked that it be cleaned well on the inside and it was not. There was dried mud clumps left under the back seat. More

by We2ripocks
Recommend Dealer
Yes
Employees Worked With
Graham Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decature Tounsel Jr
Jan 02, 2020 -

Gunn Acura responded

Hi. Thank you for letting us know about your experience. We apologize for any inconvenience and will pass along your comments to our team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 26, 2019

Superb sales and service. Vehicle was towed to dealership after stalling on the freeway. Brandon and the service department did an excellent job of troubleshooting the situation and resolving the problem. More

by pl
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 02, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 24, 2019

Always perfect service at Gunn Acura. Faithful customer for 25 years! Andrew goes above & beyond every time we see him. Everyone there always treats us well! More

by Tnolantx02
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir in finance, Javier Lozano
Jan 02, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

December 22, 2019

Been a customer 1981 and find the service very good. My car was serviced Saturday and I was pleased with the Assistance of Carla . Excellent deslership More

by Richardl
Recommend Dealer
Yes
Employees Worked With
carla, Javier Lozano
Dec 23, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 20, 2019

The guys were very efficient and with lots of energy. There really took care of my needs for the car and would also like to thank them for cleaning my car. More

by riyazvira
Recommend Dealer
Yes
Employees Worked With
Garrett , Javier Lozano
Dec 20, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 17, 2019

Gunn Acura Customer Review Giancarlo was friendly, very efficient, made several trips to update me on the status of my vehicle, and provided a very detailed report at the end. More

by Gunn customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo, service representative
Dec 19, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

...
39
...