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Gunn Acura

San Antonio, TX

4.8
998 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 998 reviews

January 10, 2020

Great Service Garrett is always friendly and prompt. I feel is is being honest and understands what I need without me having to ask. Was prompt with getting me tran More

by danas1234
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett
Jan 13, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 10, 2020

Dale is the best I’ve had at Acura in the 20 years I’ve been buying Acura’s. Even through y’all of Gunn. I’ve bought over 10 cars through Gunn over the years and Dale has always gone above and beyond More

by scottsinger34
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Hester, Erik Schwartz
Jan 13, 2020 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 09, 2020

Because of the problems I was experiencing I was expecting to be there all day and spend tons of money. It didn’t work out that way, I was out by 1pm and still had money to spend!!! More

by Old veteran
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 13, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 05, 2020

Fast, friendly service. I was well informed as to the services required and recommended. No pressure by service department. Would definitely recommend. Dale went above and beyond. More

by DGK
Recommend Dealer
Yes
Employees Worked With
Dale (in service dept)
Jan 06, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 04, 2020

I got taken care of with great service fast an dependable Javier was very helpful and let me know what was happening an when Thank you for your service More

by Marilyn Davis
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 06, 2020 -

Gunn Acura responded

Thank you, Marilyn! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 04, 2020

I was immediately greeted as I drove in and quickly referred to a service manager who took my information. I received updates and given the opportunity to add recommended services. All services complet More

by Luiz Rey
Recommend Dealer
Yes
Employees Worked With
Chris Cotton
Jan 06, 2020 -

Gunn Acura responded

Thanks, Luiz! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 01, 2020

Excellent service, no sales pressure and a great group to deal with. For a great new car buying experience I would highly recommend Gunn Acura both for sales and service. More

by Baccari
Recommend Dealer
Yes
Employees Worked With
Brady Hester, Erik Schwartz
Jan 02, 2020 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 29, 2019

Coby made a difficult experience tolerable. Knowledgable, solutions oriented professional.Coby was able to find a vehicle that’s suited our sons needs to the letter. More

by darren
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Gunn Acura responded

Thank you, Darren! We’re glad Coby could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 29, 2019

In all the years we've been a Gunn Acura customer, the level of service and customer care has never been less than fantastic and fairly priced! More

by steveb78249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service department
Jan 02, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 27, 2019

Overall the dealership is great. We bought a used car and I had asked that it be cleaned well on the inside and it was not. There was dried mud clumps left under the back seat. More

by We2ripocks
Recommend Dealer
Yes
Employees Worked With
Graham Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Decature Tounsel Jr
Jan 02, 2020 -

Gunn Acura responded

Hi. Thank you for letting us know about your experience. We apologize for any inconvenience and will pass along your comments to our team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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