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Gunn Acura

San Antonio, TX

4.8
1,004 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,004 reviews

January 22, 2020

TLC @ Gunn Acura What a great place to get some TLC for your Acura. Awesome staff and attention as soon as you drive up. Carla Aguinaga made sure all items were addr More

by ILX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga made sure everything was addresses, Javier Lozano
Jan 22, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 22, 2020

Chris Cotton is an excellent service advisor. He got me in and out In less time than expected and I appreciate someone who saves me time. More

by bcar
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 23, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 21, 2020

I was greeted when I pulled up to the service department with a good morning and a smile for my routine oil change & tire rotation. Garret Gutierrez made sure I was well taken care of during my routine ser More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Garret Gutierrez
Jan 22, 2020 -

Gunn Acura responded

Thank you, Tracy! We’re glad Garret could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 19, 2020

Garrett is always professional. I have very high Customer Service expectations and Garrett never disappoint. I enjoy his eagerness to please his Customers. Thank you Garrett More

by gbraan
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Jan 21, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 17, 2020

Great service very informative and friendly. Always kept me informed on the status of my car. Quick service as well and follow up email the next day. More

by mbustos4
Recommend Dealer
Yes
Employees Worked With
Christopher cotton
Jan 21, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 13, 2020

Obtained service. Carla was great - friendly and car was completed early. Shuttle service was very convenient - delivered right to work door. Car wash nice perk More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Carla actually assisted me , Javier Lozano
Jan 14, 2020 -

Gunn Acura responded

Thanks for letting us know, Sandra. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 10, 2020

Great Service Garrett is always friendly and prompt. I feel is is being honest and understands what I need without me having to ask. Was prompt with getting me tran More

by danas1234
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett
Jan 13, 2020 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 10, 2020

Dale is the best I’ve had at Acura in the 20 years I’ve been buying Acura’s. Even through y’all of Gunn. I’ve bought over 10 cars through Gunn over the years and Dale has always gone above and beyond More

by scottsinger34
Recommend Dealer
Yes
Employees Worked With
John Ahlstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Hester, Erik Schwartz
Jan 13, 2020 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 09, 2020

Because of the problems I was experiencing I was expecting to be there all day and spend tons of money. It didn’t work out that way, I was out by 1pm and still had money to spend!!! More

by Old veteran
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jan 13, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 05, 2020

Fast, friendly service. I was well informed as to the services required and recommended. No pressure by service department. Would definitely recommend. Dale went above and beyond. More

by DGK
Recommend Dealer
Yes
Employees Worked With
Dale (in service dept)
Jan 06, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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