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Gunn Acura
San Antonio, TX
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,001 reviews
February 12, 2020
Received great service from Giancarlo Ferna. Serviced our RDX and arranged-coordinated to have service completed in approximately 1-hour. Five Stars for Great Service. RDX and arranged-coordinated to have service completed in approximately 1-hour. Five Stars for Great Service. More
by tonyc56
Employees Worked With
Giancarlo Ferna
February 12, 2020
Giancarlo was very polite and professional. He provided my repairs that are recommended without any pressure and I really respect that. My car was ready within the time they said. Thank you! my repairs that are recommended without any pressure and I really respect that. My car was ready within the time they said. Thank you! More
by shernandezrn70
Employees Worked With
Giancarlo Fernandez
February 12, 2020
I brought my TLX into service for a routine scheduled maintenance check. I was greeted right away and treated professionally and warmly. I was informed of how long it would take and asked if I would like maintenance check. I was greeted right away and treated professionally and warmly. I was informed of how long it would take and asked if I would like a ride somewhere or if I was going to wait. My vehicle was ready in a shorter period of time than expected. It was washed and vacuumed too. I always feel like a valued customer at Gunn Acura!!! More
by maccormack_b
Employees Worked With
Other Employees :
Javier Lozano
February 11, 2020
Jack scheduled my service on the date and time that I requested on short notice. Brandon was my service manager who coordinated the service and arranged for pickup at my home the following day. This was requested on short notice. Brandon was my service manager who coordinated the service and arranged for pickup at my home the following day. This was very helpful as my wife is recovering from surgery. Service techs did a great job on my RDX. More
by Yoda25med
Employees Worked With
Jack and Brandon Saenz
February 09, 2020
Great service from Carla at Gunn Acura in San Antonio. Offered options on service items and the service was completed on time. We had a small oil leak and it was attributed to a loose oil pan plug. Offered options on service items and the service was completed on time. We had a small oil leak and it was attributed to a loose oil pan plug. More
by Jcrisler
Employees Worked With
Carla
February 09, 2020
This guy promised us free sirius XM but turned out to be false. He never called us back regarding the availability of license plate. We have to call the dealership to know that it has been there a month ago false. He never called us back regarding the availability of license plate. We have to call the dealership to know that it has been there a month ago. I cant believe such irresponsibility from this guy. He also promised that the mdx software is automatic for updates. Turned out to be the opposite as well. The saying is true that salesman only loves you when they’re selling. There is no word of honor from this guy. More
by Chris
Employees Worked With
Nick Black
February 07, 2020
Gunn Acura Service department has always taken good quality care of me and my vehicle in a prompt and professional manner. They get the job done right! quality care of me and my vehicle in a prompt and professional manner. They get the job done right! More
by arlopez13
Employees Worked With
Chris Cotton
February 07, 2020
The gentleman that assisted me with my vehicle's service was extremely courteous and attentive. He explained the service my car needed and checked on me during my wait. He also listened to my questions and was extremely courteous and attentive. He explained the service my car needed and checked on me during my wait. He also listened to my questions and answered them. More
by gearmaria
Employees Worked With
Javier Lozano
February 07, 2020
Very impressed by their professionalism and friendliness. Brandon made me feel welcomed and was very attentive. Service was quick and efficient. The waiting area was great. Highly recommend Gunn Acura to any Brandon made me feel welcomed and was very attentive. Service was quick and efficient. The waiting area was great. Highly recommend Gunn Acura to anyone in the San Antonio area. More
by Javier.morales0109
Employees Worked With
Brandon
February 05, 2020
Regular service for my Acura Gunn has done all the service on my Acura and usually does a good job. They typically want to up sell you a part or service but it’s always my choice. Gunn has done all the service on my Acura and usually does a good job. They typically want to up sell you a part or service but it’s always my choice. My only regular complaint is they dirty the interior with their work shoes. They have paper mat covers sitting in the service office! More
by gjgraeter
Employees Worked With
Brandon
