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Gunn Acura

San Antonio, TX

4.8
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,001 reviews

March 15, 2020

Drop By Service on March 9th Been in this service center many times and with different service advisors, this time I have Dale Thames for the first time, hes the best by far. very More

by omgslidersgby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Apr 06, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

March 14, 2020

Excellent service. My service agent was Carla Aguinaga and she made sure my first service experience at Gunn Acura was great. Give her a big raise ...today😃 More

by hjgran18
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Apr 06, 2020 -

Gunn Acura responded

Thank you for the great review! We’re glad we were able to provide you with a great customer service experience.

March 14, 2020

Carla took good care of me. She kept me informed of the status of my vehicle and alerted me to other services that should be scheduled. More

by Onesty
Recommend Dealer
Yes
Employees Worked With
Carla Aquinaga
Apr 06, 2020 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

March 14, 2020

Prompt and courteous , enjoy the hospitality and friendliness of the dealership . Giancarlo explained in detail the services needed and recommended, i continue to support and refer this dealership More

by Bree23
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Apr 06, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 12, 2020

As always, Brandon helped me at Gunn Acura with the best customer service. The estimate, and timeline was accurate. The professionalism was on point! Thanks Brandon! More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 06, 2020 -

Gunn Acura responded

Thanks Stephanie! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

March 12, 2020

Javier Lozano is amazing. He goes above and beyond to make sure I got taken care off. Everyone at the service department is very friendly. Service directive came out to greet me and my wife that really More

by Willfrom
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 06, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

March 10, 2020

Check under the vehicle before driving it out Purchased a 2017 Honda Civic from Gunn Acura a few weeks back for my daughter. The reason we choose Gunn because of the advertisement on their used c More

by walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
March 10, 2020

The service department is doing a great job and I am a regular to Gunn Acura for the last few years. Very informative and present all the options clearly. More

by Rama
Recommend Dealer
Yes
Employees Worked With
Brandon Seanze
Mar 12, 2020 -

Gunn Acura responded

Thanks, Rama! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 10, 2020

Although my issue was not resolved, Dale went above and beyond to try to get it resolved! During test drive, we weren’t able to replicate the problem, so he did all he could do with the info I gave him! More

by martybrown53
Recommend Dealer
Yes
Employees Worked With
Dale
Mar 12, 2020 -

Gunn Acura responded

Thanks for letting us know, Marty. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you.

March 07, 2020

The work that Gunn Acura dealership does is excellent. Not overly cheap like most dealerships. But they are prompt, courteous, and were very nice about providing shuttle service for me back-and-forth. More

by Drdwj34
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Mar 09, 2020 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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