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Gunn Acura

San Antonio, TX

4.8
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,001 reviews

April 12, 2020

Very good service Carla and staff very professional on time caring and organized would recommend to others good service vehicle clean and hygienic upon return More

by Mary
Recommend Dealer
Yes
Employees Worked With
Carla? Service rep
Apr 13, 2020 -

Gunn Acura responded

Thanks for letting us know, Mary! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

April 02, 2020

Great service as always! Took my car in for an oil change and service inspection and was out in an hour! Very fast! Carla is awesome! More

by Miekolj
Recommend Dealer
Yes
Employees Worked With
Carla
Apr 06, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

April 01, 2020

Thank you Giancarlo Fernandez for the excellent service you provide. I rate my experience a 10 in the service department. I appreciate you and Sandy Lewis. Thank you. ☺️ More

by donnakmurphy54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Apr 07, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

March 27, 2020

Professional, work was completed at the time promised, employees very friendly and courteous. I started going to Gunn Acura since I bought my MDX in 2001. I now have a 2019 RDX. More

by spursfan500
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 07, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 27, 2020

Was told by man taking the appointment that alignment, tires, belts, plugs and etc would be checked. Upon checking out I received nothing regarding these items. Not sure they were done More

by karenjh76
Recommend Dealer
Yes
Employees Worked With
Michael Juarez, Javier Lozano
Apr 08, 2020 -

Gunn Acura responded

Thank you for your review. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer.

March 26, 2020

Ali was a top salesman - courteous patient and knowledgeable. We were treated with the upmost kindness and he made us feel our business was important. Thank you Ali Z. More

by Hollydeedy
Recommend Dealer
Yes
Employees Worked With
Peter Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Zibakalam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Lozano
Apr 08, 2020 -

Gunn Acura responded

Thank you! We’re glad Ali could take good care of you. We hope to see you again soon!

March 25, 2020

Quick & easy transaction. Staff was super polite and quick to respond. Cleanest used car I’ve ever purchased. Would definitely do business with again. Highly recommend. More

by lovinmylashes
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Gunn Acura responded

Thanks for the great review! We’re glad we could provide a simple, stress-free experience for you.

March 23, 2020

Great service at Gunn... came in to get A1 service, wheel alignment and state inspection... all completed in a timely manner all around excellent service More

by Service
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Apr 08, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

March 19, 2020

Our representative was very knowledgeable, explaining work to be done. Very pleasant & respectable representative, made our visit to Gunn Acura pleasant, we want him to continue to be our representative More

by Rortgn1
Recommend Dealer
Yes
Employees Worked With
Fernandez was representative.
Apr 08, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 19, 2020

Service was done quickly and correctly. Scheduling was easy. Dale Thames was courteous and professional. I received updates on the progress of my service. I received good value for my time and money. More

by B Bryant
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Apr 08, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

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