Gunn Acura

Ya Gunn absolutely great, good price, friendly service, no hassle. I have to have 25 words so !!! now is the time for all good men to come to the aid of their absolutely great, good price, friendly service, no hassle. I have to have 25 words so !!! now is the time for all good men to come to the aid of their country More

Prompt service clean loaner car and my car was returned clean I hate these word reviews . I’d rather have the option to not leave a message unless I elect to returned clean I hate these word reviews . I’d rather have the option to not leave a message unless I elect to More

Carla did a nice job of checking me in and keeping me informed of any changes or findings after they got my car into the shop. A loaner was provided because my car was a longer maintenance schedule than informed of any changes or findings after they got my car into the shop. A loaner was provided because my car was a longer maintenance schedule than usual. Instead of having to wait they gave me a 2020 model of my vehicle and I kept it for a day and a half returning it after lunch. There were no surprises and it was all handled very professionally. More

Carla was very professional and asked questions that help identify the battery was still under warranty and covered. I appreciated all of the help Carla provided. identify the battery was still under warranty and covered. I appreciated all of the help Carla provided. More

Graham was great to work with and he delivered my MDX to me in Austin! Can’t beat the customer service and ease of purchase! me in Austin! Can’t beat the customer service and ease of purchase! More

We appreciate everyone we spoke with at Gunn. They were courteous and professional. And lead us to purchase a car in one day! Our son-law Jason Hotchkiss got us started on our search and Graham Ryan comple courteous and professional. And lead us to purchase a car in one day! Our son-law Jason Hotchkiss got us started on our search and Graham Ryan completed the deal. More

Dale was a pleasure to work with. He addressed my issues and did so in a timely manner. He even went above and beyond and had my car picked up from my house. Thank you for your help with our vehicle. and did so in a timely manner. He even went above and beyond and had my car picked up from my house. Thank you for your help with our vehicle. More

Great service during Coronavirus Pandemic Called service for an appointment to troubleshoot some complicated electronic issues as well as complete some routine maintenance tasks. Provided det Called service for an appointment to troubleshoot some complicated electronic issues as well as complete some routine maintenance tasks. Provided details on phone to Carla Aguinaga. When we arrived, Carla was available right away. She clearly had all the notes from our conversation two days earlier and processed our drop-off very efficiently. All the staff we observed wore masks and were being very attentive to social distancing. We received a fully sanitized loaner vehicle. To our surprise all work was completed and problems identified and corrected in about four hours. Thanks to service technician Joe Botello for solving the problems and Carla for clearly explaining what caused them. We really appreciate the great service in these challenging times. Carla's customer service should not have been any better. More

Great company to deal with. Very accommodating for me since I have an alternate type schedule. Giancarlo is a great guy to work with. H since I have an alternate type schedule. Giancarlo is a great guy to work with. H More

Customer Service was excellent! The intent was to trade in current Acura for an RDX in order to transport my daddy with his wheelchair to doctor visits and to go cruising and visit sites safely of course. in current Acura for an RDX in order to transport my daddy with his wheelchair to doctor visits and to go cruising and visit sites safely of course. My expectations were met and I walked out with a trade in and purchased a new RDX !!!! More