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Gunn Acura
San Antonio, TX
1,003 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,003 reviews
May 28, 2020
That was prob the worst service i got. Only went there for a car inspection , but when the service agent had me sign what services i would be getting i questioned the total amount which was over $40.00, a for a car inspection , but when the service agent had me sign what services i would be getting i questioned the total amount which was over $40.00, and she said “oh i thought you wanted an oil change”. I didnt mention that and besides if an oil change was needed wouldnt she supposed to check the level? When she did it was over 90%. So my question is how would anyone say you needed this or that which wasnt even appropriate at the time. More
by geracks
Employees Worked With
Carla Aguinaga
May 27, 2020
First time buying a vehicle and it was very good service! They were very helpful and explained many options. I recommend Charles Barrett to help with any services! I would rate his service 5 stars! They were very helpful and explained many options. I recommend Charles Barrett to help with any services! I would rate his service 5 stars! More
by ornelaz
May 26, 2020
Great dealership to work with. No hidden fees or gimmicks, just delivered exactly what they promised. Best experience in 35 years of car buying! It was worth the drive from Austin. gimmicks, just delivered exactly what they promised. Best experience in 35 years of car buying! It was worth the drive from Austin. More
by Tom P
May 24, 2020
Fast, quick service. Javier thoroughly explained the maintenance evaluation sheet to me. I definitely would recommend the Gunn Acura Service department for any of your maintenance needs maintenance evaluation sheet to me. I definitely would recommend the Gunn Acura Service department for any of your maintenance needs More
by dc88228
Employees Worked With
Javier Lozano
May 23, 2020
Go to Gunn! GunnAcura has helped my family purchase two great Acuras that we love! Easy to work with and great prices. Highly recommend! Shoutout to Erik Schwartz GunnAcura has helped my family purchase two great Acuras that we love! Easy to work with and great prices. Highly recommend! Shoutout to Erik Schwartz, he made car shopping fun, easy and no pressure. More
by Courtney W.
May 21, 2020
I have been coming to Gunn Acura since I purchased my TL 8 years ago and Brandon and his team in the service department are always very informative and honest with any questions or issues I might have about 8 years ago and Brandon and his team in the service department are always very informative and honest with any questions or issues I might have about my vehicle. Along with the constant communication and great and clean service and waiting areas are just some more of the reasons why I only get my car serviced at Gunn Acura! More
by JQ210
Employees Worked With
Brandon
May 19, 2020
I’ve been a customer of Gunn Acura for 15+ years had both good and bad experiences on my 3 cars this time was oil change and factory warranty find their prices for repairs extremely high Carla was my servi good and bad experiences on my 3 cars this time was oil change and factory warranty find their prices for repairs extremely high Carla was my service advisor this particular Day More
by latx1houston
Employees Worked With
Carla
May 19, 2020
Best in the City,honest, fair and great sales staff. Great selection of cars and good location. Clean and lovely show room and a great service department. Great selection of cars and good location. Clean and lovely show room and a great service department. More
by Pancho3sa
Employees Worked With
Other Employees :
Michael Juarez, Brady Hester, Erik Schwartz
May 18, 2020
To be honest I was not happy with our service manager. I had to follow up on my own, and remind him of a couple things I had mentioned. My wife and I are still not happy with the ride. I feel the smallest had to follow up on my own, and remind him of a couple things I had mentioned. My wife and I are still not happy with the ride. I feel the smallest of bumps and the cabin is noisy. I wS happy with the sales side. The car was wasn’t that great either More
by dennisfjarvis
Employees Worked With
Javier Lozano
May 18, 2020
Inspection was done. Good reception process and very polite and speedy service. Knowledgeable people and very accommodating. We also have a Gunn Honda and great experience there too polite and speedy service. Knowledgeable people and very accommodating. We also have a Gunn Honda and great experience there too More
by Aultsports
Employees Worked With
Javier Lozano
