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Gunn Acura

San Antonio, TX

4.8
1,001 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,001 reviews

June 09, 2020

Who loves their car salesman? We do! If you're looking for a helpful and patient salesman, Erik Schwartz is your man. Erik met my wife as she was appraising a car we were selling and she More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schwartz
Jun 16, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

June 03, 2020

Richard and his manager were very easy to work with and made it very very easy to buy the RDX.... I would buy from Gunn Acura again.. More

by Solanosam
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 04, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 03, 2020

Had a sensor issue (thank goodness that was all it was). Gunn experts swiftly determined it was perhaps a faulty sensor, ordered a replacement, got me into a loaner vehicle and took care of the problem. H More

by Ancrawfo
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Lozano
Jun 04, 2020 -

Gunn Acura responded

Thanks for letting us know about your experience! Glad to have you as a part of the Gunn family!

May 31, 2020

Fast Service The service department changed my oil, differential fluid, aligned wheels, and changed filters in about one hour. The customer waiting hour has great More

by Andy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jun 04, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

May 30, 2020

Dale Thames kept me informed along the while repair process. Me vehicle was ready at the right time and at the price stated. Thank you More

by Dmartinez29
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Jun 04, 2020 -

Gunn Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review! Thank you for choosing Gunn!

May 29, 2020

Oil change was quick and love that they ensure the car is returned clean. Have issues with extras. Stated my brake fluid and fuel injection need service but I just had them done a few. Months ago. It’s obvi More

by Chris spaulding
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 28, 2020

Great and outstanding service. For the oil change and tire rotation. Garret Gutierrez , Yosef Tortomasi and everyone, very attentive and ensure I received top notch service More

by Alaint87
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Juarez, Erik Woodward, Javier Lozano, Erik Schwartz
Jun 03, 2020 -

Gunn Acura responded

Thanks for the great review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

May 28, 2020

Setting up my appointment was quick and easy on the website. The service and recommendations are genuine. I have had nothing but great experiences with Gunn Acura. More

by prisventura
Recommend Dealer
Yes
Employees Worked With
Garrett
Jun 03, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 28, 2020

That was prob the worst service i got. Only went there for a car inspection , but when the service agent had me sign what services i would be getting i questioned the total amount which was over $40.00, a More

by geracks
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Jun 04, 2020 -

Gunn Acura responded

Thank you for your feedback. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly.

May 27, 2020

First time buying a vehicle and it was very good service! They were very helpful and explained many options. I recommend Charles Barrett to help with any services! I would rate his service 5 stars! More

by ornelaz
Recommend Dealer
Yes
Employees Worked With
Justin Mansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Barrett , Javier Lozano
Jun 04, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

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