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Gunn Acura
San Antonio, TX
1,003 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,003 reviews
August 08, 2020
Gunn Acura has been my favorite dealership for buying new Acura cars as well as servicing these cars over the last 10 years. Love their no haggle pricing, impeccable service, knowledgeable and friendly emplo Acura cars as well as servicing these cars over the last 10 years. Love their no haggle pricing, impeccable service, knowledgeable and friendly employees as well as great facilities. More
by Deepak
Employees Worked With
Carla at Service Dept. she is very helpful and knowledgeable. , Javier Lozano
August 06, 2020
Everyone we had contact with was very helpful and courteous. The promised service time was on target. My wife and I actually enjoyed our dealing with Gunn Acura. Thanks courteous. The promised service time was on target. My wife and I actually enjoyed our dealing with Gunn Acura. Thanks More
by Jim
Employees Worked With
Brandon Saenz
August 05, 2020
Social distancing was practiced and all personnel were wearing masks. Everyone was friendly and work was explained and performed efficiently. Car was washed and vacuumed. Thank you. wearing masks. Everyone was friendly and work was explained and performed efficiently. Car was washed and vacuumed. Thank you. More
by Lydia
Employees Worked With
Giancarlo Fernandez , Javier Lozano
August 04, 2020
Carla was great to work with. Very courteous and knowledgeable. Kept in contact through the process. Special care was taken with safe distancing and cleaning the vehicle after the service. knowledgeable. Kept in contact through the process. Special care was taken with safe distancing and cleaning the vehicle after the service. More
by Pmess
Employees Worked With
Carla
August 01, 2020
I highly recommend this dealer. Great people and very respectful. I was new to the leasing world and they were patient with my questions. I also appreciated that they were not pushy like some other deale respectful. I was new to the leasing world and they were patient with my questions. I also appreciated that they were not pushy like some other dealerships I went too More
by SRC
Employees Worked With
Richard, Amir
July 25, 2020
Oil change and car wash service was prompt and associate very courteous, waiting area always comfortable when I wait. Overall a great quick visit. Happy. very courteous, waiting area always comfortable when I wait. Overall a great quick visit. Happy. More
by Redg
Employees Worked With
Javier Lozano
July 24, 2020
My vehicle inspection was quick. I only waited 30 min. Customer service was great. She recommended 3 brands of tires and set up an appointment for me. Customer service was great. She recommended 3 brands of tires and set up an appointment for me. More
by Texmexlady
Employees Worked With
Carla Aguinaga
July 22, 2020
Very good service, timely manner. No complaints . Overall experience is very good. Whoever worked with me from the answering call to did services on my car every one was good If some one can s Overall experience is very good. Whoever worked with me from the answering call to did services on my car every one was good If some one can send some coupons for the next visit that will be great too More
by Ancy
Employees Worked With
Javier Lozano
July 21, 2020
The overall experience was excellent. The total wait time was 45 minutes. I scheduled my service online. When my service advisor was reviewing what services were going to be performed, she mentioned a tire was 45 minutes. I scheduled my service online. When my service advisor was reviewing what services were going to be performed, she mentioned a tire rotation. This was not on my initial request. This is the second time additional services were included that were not requested. I had to specifically state not to perform the tire rotation. System glitch or overzealous advisor? More
by ric
Employees Worked With
Carla was the Service Advisor
July 21, 2020
They did a great job!!! Got me in and out quickly. Kept me informed throughout the process. I was very pleased with the service. I will be back!!! lol me informed throughout the process. I was very pleased with the service. I will be back!!! lol More
by Bette
Employees Worked With
Javier Lozano
