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Gunn Acura

San Antonio, TX

4.8
1,003 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,003 reviews

September 13, 2020

The maintenance service was great. The check in process was easy and fast. I am happy to bring my vehicle to this dealership for all my maintenance services. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Sep 18, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

September 11, 2020

I’m glad I purchased my 2020 Acura ILX at Gunn Acura the service is great. I just had my first oil change and Garrett Gutierrez assisted me very well, I arrived an hour earlier then my appointment and he s More

by j.cantu3527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Sep 17, 2020 -

Gunn Acura responded

Thanks so much for the great review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

September 10, 2020

Gunn Acura took good care of us. Dale Thames and the shop technicians were professional and knowledgeable and provided good work on our Acura RDX repair. More

by B Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Sep 17, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 10, 2020

We always have fantastic experiences with the Gunn Acura service department, especially with Javier! He ensures our vehicle is properly serviced and even has it washed and ready for us when we arrive to pic More

by Tyler Paradise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 17, 2020 -

Gunn Acura responded

Thanks for letting us know, Tyler! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 08, 2020

Super clean and welcoming dealership. The service bay is efficient and organized. Javier is a fantastic service advisor. He always makes sure everything is done properly and in a timely manner. More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 09, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

September 07, 2020

Gunn Acura did an excellent job on servicing my vehicle on Sep 4th 20. Also kudos to Garrett Gutierrez, he provided exceptional customer service. Tracy Palmer More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez , Javier Lozano
Sep 09, 2020 -

Gunn Acura responded

Tracy, thanks for the great review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

September 02, 2020

Great service, Dale was great too made everything very easy and accommodated me very well. Also go back because of the fast work as well. More

by Jaycobacosta19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale from service , Javier Lozano
Sep 09, 2020 -

Gunn Acura responded

Thanks for the great review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

September 02, 2020

Clean, courteous, friendly, and no sales pressure. Excellent selection of vehicles both new and used. Fast processing of sales paperwork and valuation of trade-in. More

by Mech8
Recommend Dealer
Yes
Employees Worked With
Paul Pedraza
Sep 09, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 01, 2020

I wanted to evaluate my service experience on Friday. Carla was super helpful and Garrett did a good job too. The receptionist made me feel like I could get my battery problem taken care of too. I miss G More

by jacksontheresa5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla, Garrett and Justin
Sep 09, 2020 -

Gunn Acura responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

August 30, 2020

As always, my experience at Acura was very pleasant. Someone came out to help me right away even though I did not have an appointment. My car was serviced immediately. More

by gayle.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 01, 2020 -

Gunn Acura responded

Thank you for your review! Hope to see you again.

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