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Gunn Acura

San Antonio, TX

4.8
998 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 998 reviews

September 24, 2020

I made the purchase on line without visiting Gunn Acura. Purchase went smooth. I did my research to make sure I was getting what I felt was a fair price for my trade and the vehicle I purchased was a fair p More

by Mots
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Segner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept. Eric Woodward?
Oct 02, 2020 -

Gunn Acura responded

Thanks for the positive feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you.

September 23, 2020

I brought my car for some service work Brandon was great with getting my car in and out and keeping up to date with everything. More

by CrystalJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon at Acura
Oct 02, 2020 -

Gunn Acura responded

Crystal, thanks for letting us know! We’re glad we could provide you with a great experience.

September 19, 2020

Wonderful experience! Joshua and Javier provided wonderful service. Great job on installation of my new headlight assemblies. Enjoyable experience. Everyone was friendly and helpful. Thanks! More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Rice - excellent job too, Javier Lozano
Sep 23, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 15, 2020

Service fixed a very unusual problem with the driver seat adjustment. Had to order a part over the Labor Day Holiday weekend, but we were given an excellent, well sanitized loaner. Seat works now with no p More

by amatpease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
September 14, 2020

Very satisfied with the Service rep Carla Aguinaga. Very professional and knowledgeable. Highly recommend her for future services. Will return to this dealership for my services. More

by edwinsanchz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Sep 18, 2020 -

Gunn Acura responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you.

September 13, 2020

The maintenance service was great. The check in process was easy and fast. I am happy to bring my vehicle to this dealership for all my maintenance services. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Sep 18, 2020 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

September 11, 2020

I’m glad I purchased my 2020 Acura ILX at Gunn Acura the service is great. I just had my first oil change and Garrett Gutierrez assisted me very well, I arrived an hour earlier then my appointment and he s More

by j.cantu3527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Sep 17, 2020 -

Gunn Acura responded

Thanks so much for the great review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

September 10, 2020

Gunn Acura took good care of us. Dale Thames and the shop technicians were professional and knowledgeable and provided good work on our Acura RDX repair. More

by B Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
Sep 17, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 10, 2020

We always have fantastic experiences with the Gunn Acura service department, especially with Javier! He ensures our vehicle is properly serviced and even has it washed and ready for us when we arrive to pic More

by Tyler Paradise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 17, 2020 -

Gunn Acura responded

Thanks for letting us know, Tyler! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 08, 2020

Super clean and welcoming dealership. The service bay is efficient and organized. Javier is a fantastic service advisor. He always makes sure everything is done properly and in a timely manner. More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Sep 09, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

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