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Gunn Acura

San Antonio, TX

4.8
1,003 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,003 reviews

October 03, 2020

Gunn Acura and their Service Department is wonderful and handled my issue. I was out of there in less than 1 hour 👍😃. Carla was an excellent customer service specialist. More

by wamiller34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla, Javier Lozano
Oct 05, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

October 02, 2020

From the time I bought my RDX in July 2017 to now I have had nothing but great experiences with the dealership. All service is completed in a timely manner & every advisor I have worked with has been knowle More

by luckylin59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Oct 05, 2020 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you!

October 01, 2020

I took my 2015 Acura TLX in for service and I couldn't have been more pleased with the level of service I received. Dale Thames is an awesome service professional! More

by tlo2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
September 26, 2020

Gunn Acura has been the best since I purchased my vehicle. Very professional and friendly. My service advisor Dale Thames is very professional and very friendly. More

by gibbyd74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
September 25, 2020

The work was completed in a professional manner. Javier was very helpful and did a great job. They even washed and vacuumed my car. It looked great! More

by sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Oct 02, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 24, 2020

I made the purchase on line without visiting Gunn Acura. Purchase went smooth. I did my research to make sure I was getting what I felt was a fair price for my trade and the vehicle I purchased was a fair p More

by Mots
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Segner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept. Eric Woodward?
Oct 02, 2020 -

Gunn Acura responded

Thanks for the positive feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you.

September 23, 2020

I brought my car for some service work Brandon was great with getting my car in and out and keeping up to date with everything. More

by CrystalJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon at Acura
Oct 02, 2020 -

Gunn Acura responded

Crystal, thanks for letting us know! We’re glad we could provide you with a great experience.

September 19, 2020

Wonderful experience! Joshua and Javier provided wonderful service. Great job on installation of my new headlight assemblies. Enjoyable experience. Everyone was friendly and helpful. Thanks! More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Rice - excellent job too, Javier Lozano
Sep 23, 2020 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

September 15, 2020

Service fixed a very unusual problem with the driver seat adjustment. Had to order a part over the Labor Day Holiday weekend, but we were given an excellent, well sanitized loaner. Seat works now with no p More

by amatpease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Thames
September 14, 2020

Very satisfied with the Service rep Carla Aguinaga. Very professional and knowledgeable. Highly recommend her for future services. Will return to this dealership for my services. More

by edwinsanchz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
Sep 18, 2020 -

Gunn Acura responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you.

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