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Gunn Acura
San Antonio, TX
998 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 998 reviews
November 10, 2020
Great Service Dept. Very helpful with shuttle service and getting work done on car. Service rep (Claire) was very nice and helpful. Thank you Gunn Acura in San Antonio. getting work done on car. Service rep (Claire) was very nice and helpful. Thank you Gunn Acura in San Antonio. More
by Pgarciasafd578
Employees Worked With
Claire
November 07, 2020
I received excellent service from Gunn Acura on purchasing my first Acura. Paul Pedraza, our sales consultant, was very knowledgeable and efficient, and provided excellent support. JT Merrill, sal purchasing my first Acura. Paul Pedraza, our sales consultant, was very knowledgeable and efficient, and provided excellent support. JT Merrill, sales manager, provided helpful options as well. Amir Yousef in finance provided great information on available options. Great experience all around! More
by ekmoore8387
Employees Worked With
Paul Pedraza, JT Merrill, Amir Yousef
October 31, 2020
Brandon did an outstanding job. He is always easy to work with and takes great care in taking care of you and your car. Outstanding attention to detail. He's really a great Service Manager! with and takes great care in taking care of you and your car. Outstanding attention to detail. He's really a great Service Manager! More
by Happy customer!
Employees Worked With
Brandon, Service Manger, Javier Lozano
October 29, 2020
Excellent job. Would not take my car anywhere else. Carla Aguinaga was awesome!!! and Gunn Acura is the best Dealership in San Antonio!! Thank you Carla Aguinaga was awesome!!! and Gunn Acura is the best Dealership in San Antonio!! Thank you Carla More
by tonysandra
Employees Worked With
Carla Aguinaga
October 24, 2020
Gunn Acura provided highly professional and timely service for my 2019 RDX. The staff is knowledgeable and working with them was very enjoyable. I would recommend Gunn Acura without reservation. Bo service for my 2019 RDX. The staff is knowledgeable and working with them was very enjoyable. I would recommend Gunn Acura without reservation. Bob Hickerson More
by Hickers
Employees Worked With
Javier Lozano
October 22, 2020
The Visit and the Service advisor was ok. Price was fair, and the car wash and snacks were nice.. I just didn't like sitting there for 2 hours with no update.I had to call to find out the status of my vehicl and the car wash and snacks were nice.. I just didn't like sitting there for 2 hours with no update.I had to call to find out the status of my vehicle no one ever called me. Also, for a b1 service it took a long time. 2 people who had come after me had come and gone, which prompted me to call about my status. More
by Tracy
Employees Worked With
CARLA
October 22, 2020
Staff was very friendly and very helpful. Fast service they text when ready. All around very nice. I will certainly recommend Gunn Acura to my friends and family. they text when ready. All around very nice. I will certainly recommend Gunn Acura to my friends and family. More
by j mar
Employees Worked With
Carla Y8127
October 22, 2020
Great dealership to do business with. Everything went how it was agreed. Quotes were honored during signing day. No surprise or hidden fees. Great experience. it was agreed. Quotes were honored during signing day. No surprise or hidden fees. Great experience. More
by Roberto Ramos Jr
October 17, 2020
The advisor that made my appointment made it on the wrong day because he was talking to someone else while on the phone with me and not paying attention to what he was doing. I had to call back to correct th day because he was talking to someone else while on the phone with me and not paying attention to what he was doing. I had to call back to correct the date. Took vehicle in for A1 oil change service. I was then told I need an additional fuel injection service, which was a mistake because technician did not check service history. A 15% discount was not honored by another rude service advisor, so my transaction was voided and then had to be done again by Carla. More
by Texmexlady
Employees Worked With
Carla Aguinaga, Javier Lozano
