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Gunn Acura
San Antonio, TX
1,003 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,003 reviews
November 22, 2020
Windshield on our 2019 RDX Advance cracked when struck by a rock on highway. Notified dealer and they ordered a replacement. Dropped car off and received a loaner. Picked up our car the next day. Install a rock on highway. Notified dealer and they ordered a replacement. Dropped car off and received a loaner. Picked up our car the next day. Installation looks perfect. Registration and a second sticker were transferred to new windshield and windshield sensor/camera works fine. Dale Thames was our service manager, and the service was excellent as always. More
by amatpease
Employees Worked With
Dale Thames
November 14, 2020
Dale took his time to review and thoroughly go over the services that were to be performed. Also, took the time to show me where the equipment box was if I need to seal a leaking tire. services that were to be performed. Also, took the time to show me where the equipment box was if I need to seal a leaking tire. More
by salvaie
Employees Worked With
Dale Thames-Service Dept
November 11, 2020
Good service and communication For oil change and state Good service and communication For oil change and state inspection Good price on oil change Plus multipoint inspection was free Will always on Good service and communication For oil change and state inspection Good price on oil change Plus multipoint inspection was free Will always one back for service More
by smakanis
Employees Worked With
Javier Lozano
November 11, 2020
The service is always great at Gunn Acura however I experienced lack of communication by the department with updates on the status of my vehicle experienced lack of communication by the department with updates on the status of my vehicle More
by Nae
Employees Worked With
Ralph and Dale
November 10, 2020
Great Service Dept. Very helpful with shuttle service and getting work done on car. Service rep (Claire) was very nice and helpful. Thank you Gunn Acura in San Antonio. getting work done on car. Service rep (Claire) was very nice and helpful. Thank you Gunn Acura in San Antonio. More
by Pgarciasafd578
Employees Worked With
Claire
November 07, 2020
I received excellent service from Gunn Acura on purchasing my first Acura. Paul Pedraza, our sales consultant, was very knowledgeable and efficient, and provided excellent support. JT Merrill, sal purchasing my first Acura. Paul Pedraza, our sales consultant, was very knowledgeable and efficient, and provided excellent support. JT Merrill, sales manager, provided helpful options as well. Amir Yousef in finance provided great information on available options. Great experience all around! More
by ekmoore8387
Employees Worked With
Paul Pedraza, JT Merrill, Amir Yousef
October 31, 2020
Brandon did an outstanding job. He is always easy to work with and takes great care in taking care of you and your car. Outstanding attention to detail. He's really a great Service Manager! with and takes great care in taking care of you and your car. Outstanding attention to detail. He's really a great Service Manager! More
by Happy customer!
Employees Worked With
Brandon, Service Manger, Javier Lozano
October 29, 2020
Excellent job. Would not take my car anywhere else. Carla Aguinaga was awesome!!! and Gunn Acura is the best Dealership in San Antonio!! Thank you Carla Aguinaga was awesome!!! and Gunn Acura is the best Dealership in San Antonio!! Thank you Carla More
by tonysandra
Employees Worked With
Carla Aguinaga
